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“Great hotel, service and value”

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Melia Madrid Princesa
Ranked #65 of 445 Hotels in Madrid
Certificate of Excellence
Level Contributor
76 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great hotel, service and value”
4 of 5 bubbles Reviewed 19 June 2012

Nice hotel with great service. The hotel is in a very convenient location which is buffered from the center of the city, with a short walk home at the end of the night to a nice restful sleep. There was some mold in the bathroom around the tub in our room and some areas which clearly needed dusting, but I can say the same thing about my house. Definitely a great hotel with great value.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KyleRPrinceton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 17 July 2012
Dear KylerR Princeton,

First of all, we would like to thank you for your kind feedback and comments in order to help us to improve in the future.
We appreciate your comments made and we are glad you have a good overall experience, regretting the inconveniences caused during your stay with us lately. The fact of taking your time to write a few words help us to enhance the relationship and sinergies between our customers and our hotel.

We would be very happy to welcome you again in our city and our Melia Madrid Princesa.

Kind Regards.

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,047 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 June 2012

This is a centrally located Hotel in Madrid offering an overall excellent experience for any Executive. The rooms are spacious with nothing left to chance from excellent Internet Connection to top level Shower and Jacuzzi facilities in an adjoining room. There is a complementary breakfast, lunch and light dinner / tapas service with wine and refreshments in the Level Room that is a wonderful treat and surprise.

An overall Excellent experience made especial by a very friendly and professional staff.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 17 July 2012
Dear Mr. Alejandro T,

First of all, we sincerely apreciatte your valuable time taken on making this review.

It is always a pleasure to receive such a positive comments about your experience with us. To know that we have exceed our customers expectations is the best reward we can get.
We are very glad you enjoyed your experience at The Level.

Do not hesitate in contact us if you visit Madrid again in the future.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

My friends and I stayed at the Melia Madrid Princesa in early June 2011 and had a fantastic stay. The hotel was very clean. There were complimentary toiletries and dressing gowns/bath robes provided. The room was cleaned daily; towels were soft and fresh, replaced daily, and so were the bed sheets. The breakfast provided was lovely, a large variety to pick from.

I would highly recommend this hotel and would definitely return.

  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gemmieee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 17 July 2012
Dear gemmieee,

We really appreciate your comments made about your last stay in Meliá Madrid Princesa. We would like to thank you for choosing us.

It is a pleasure for us to know that we have reached your expectations and you had a fantastic
stay with us in all the areas, such as your room or breakfast.

We are looking forward to receive you again,

Fátima Pelegrina López
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
usa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 June 2012

very clean rooms , confortable bed excellent variety for breakfast,
they even had paella at the breakfast buffet, and the personal was very professional, well located in the Gran Via withing walking distance to the Metro, City tour bus and public transportation.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 15 July 2012
Dear Ms. Rosie d,

We thank you for your time taken on making this review about your experience in Meliá Madrid Princesa.

We really appreciate these positive comments about our staff and service wich help us to stimulate and motivate all our Human Team to work on the same line of daily improvement.


It will be a pleasure to welcome you again.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2012

A wonderful hotel right in central madrid. Our needs were taken care of, and we even had a bottle of wine on arrival as it was our wedding anniversary. Staff speak very good English and are very helpful. Metro stop just a few meters from the hotel. Only downside is the gym is a little neglected, some of the equipment didn't work. Would stay here again.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louise28k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 15 July 2012
Dear Louise28K,

On behalf of myself and all the staff of Meliá Madrid Princesa, I would like to thank you for having chosen us for your last stay in Madrid, as well as for your kind comments about the hotel.
I am very pleased to know that you like our small detail for your wedding anniversary, so that you enjoy all your stay with your positive comments about our staff which I will transfer to them.

We would be delighted of receiving you again.

Regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#50 Luxury Hotel in Madrid
#59 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price range (per night): ₹ 9,474 - ₹ 23,511
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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