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“I guess I'd go back --- nice hotel”

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Melia Madrid Princesa
Ranked #65 of 436 Hotels in Madrid
Certificate of Excellence
Medellín, Colombia
Level Contributor
217 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“I guess I'd go back --- nice hotel”
Reviewed 29 April 2012

This Melia is a good option if you're looking for a nice and well located place to stay in Madrid, without needing to stay on a really crowded and noisy area. As usual, guess writing a list of pros and cons would help you choose it better and have a better picture.

PROS:
- Location, really good and two blocks away from a couple Metro stations
- Price, good cost-benefits option
- Spacious bathroom

CONS:
- Our room for two people, two eds was a bit small for my taste and the usual standards. The two beds were separate, but placed together, because they don not have more space. If you don't mind that, no problem. If you do, you should ask before making your reservation for a bigger (more expensive) room
- No free parking, but theres one next door (24 Euros per night)

If you ask me, I'd go back!

Room Tip: Ask for a big one... the standard ones are quite small.
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColombiaJuanSe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 1 May 2012
Dear customer,

On behalf of myself and all the staff of the Meliá Madrid Princesa, we would like to thank you for having chosen us for your stay in Madrid, as well as for taking the time to post your opinions on Tripadvisor.


Your valued feedbacks and co-operation will help us with our continuing effort to improve the service quality and to ensure our main priority of total guest satisfaction.

We will be very pleased to welcome you next time you visit us.

Warm regards,

Fátima Pelegrina López
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,142 reviews from our community

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Traveller tips help you choose the right room.   Room tips (189)
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singapore
Level Contributor
271 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 28 April 2012

this hotel near placio real but the room is too small for us, their breakfast was delicious. we just stayed only one night from barcelona we took eurail to madrid and stayed there. my room view not good but thats ok.

Room Tip: i think you should asking the receptionist which floor is good.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amazinggirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 May 2012
Dear customer,
we do really appreciatte your time taken making these comments about your stay with us. It is
very important to receive all our customers comments which help us to improve and to achieve our aim: exceed our customers expectations.

We are looking forward to receive you again in Meliá Madrid Princesa and hopefully for a longer stay.

Regards,

Fátima Pelegrina López
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 April 2012

Ghastly sums it up. We had melia points from work trips (Gran fenix)so decided to use them here, what a mistake. The reception was glum - oops no parking as reservations had led us to believe but worse especially for our disabled child the public handicapped parking spot was constantly taken up by the hotels limo! And no we could not use the pool and spa - why not? - you got a cheap deal lady and have to pay extra for that. Well they could have told me before hand. Access to other recreation areas was also extra - we were unceremoniously dragged out of an open lounge waiting area by vigilante staff. This was sad when the room was mini mini and the walls were paper thin clack clack clack on floor in the next room. In addition, we had paid 50 euros extra for the tiny roll out bed. So Melia certainly let their serious business clients on holidays see the sad side of accomodation in Madrid. The deco is terrible 60s black and red with very dim lighting so you might not notice the condition of the hallways. Do not waste time and money in this hotel

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GiginaExdra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 May 2012
Dear Ms. Georgina,

Firstly, I would like to thank you having taken some of your valuable time sending us your comments about your experience. Comments such as yours are the greatest assistance to us in identifying possible misunderstandings or lacks of information that may exist in our hotel and, subsequently, taking whatever corrective measures may be necessary.

We would like to offer our most sincere apologies for all the inconveniences caused, not reaching your expectations or needs about room, SPA or Parking facilities.

It will be a pleasure for us to have a new opportunity to receive you in Meliá Madrid Princesa. I will personally make sure you have a very enjoyable experience.


I remain at your entire disposal,

Fátima Pelegrina López
Guest Experience Manager
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belgium
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2012

Nice hotel, good beds, good breakfast. Excellent location.

Room Tip: We had a the level room, booked directly at the hotel, and we were very satisfied.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HugoMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 1 May 2012
Dear Mr. Hugo,

we thank you for your comments made about your experience during your stay with us. It is always a pleasure to receive a positive feedback from our customers.

We are looking forward to welcome you soon again.


Kind regards,
Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 April 2012

We had a wonderful stay at the Melia. It was a beautiful hotel, the staff were very warm, and we enjoyed the breakfast buffet. The proximity to the Metro cannot be beat, it made our travels around Madrid incredibly easy.
The only drawback that we had was that we had a Family Suite and it was not what we thought. It really is just a regular hotel room with an extra bed in it and the extra bed was a little short for our son. The room itself was no bigger than a regular hotel room either so it was close quarters. So, it is something for travelers with families to be aware of.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamandBarry0826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 26 April 2012
Dear customer,

We are very grateful for these nice comments and for taking the time to share your experience in Meliá Madrid Princesa with us.

We do apologize for any inconvenience you had during your stay with us. Your comments help us to detect possible areas of improvement and take all the necessary measures to correct them.

It would be a pleasure for us welcome you again.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#51 Luxury Hotel in Madrid
#59 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price range (per night): ₹ 2,520 - ₹ 31,613
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Prestigia, Agoda, HotelQuickly and Melia Hotels APAC so you can book your Melia Madrid Princesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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