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“Great value for great hotel”

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Melia Madrid Princesa
Ranked #63 of 436 Hotels in Madrid
Certificate of Excellence
Perth, Australia
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great value for great hotel”
Reviewed 9 April 2012

We got the room for €110/night including breakfast on Easter weekend. The breakfast was so glorious. The room is tiny but adequate with free wifi. We were put on 12th fl with a good view of the city. The gym is small but complete. The staffs were friendly. The location is in a main but quite street, only a few minutes from Gran Via. There's a public parking spot right outside the hotel. The only "complaint" I have - if I'm being overcritical - is that on 2nd day the housekeeping put 2 bottles of shampoo and no bath gel, and cleaned up our room even though we left the do not disturb sign on the door. Would definitely recommend the hotel.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FinallyWoken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 23 April 2012
Dear customer,
we do really appreciate your confidence choosing us for your stay in Madrid.
Your comments help us and motivate us to work every day to get the excelence in service and quality.

We will be delighted of receiving you again in Meliá Madrid Princesa.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dublin, Ireland
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 April 2012

Clean, stylish, great food, friendly and professional staff, really great! One negative was the size of the room (709) - I am 1m93 tall and found the room a little claustrophobic.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yeomanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 23 April 2012
Dear customer,
we do really appreciate your time taken making these comments. It is a pleasure to receive these comments about your stay with us.

From the other side, we are very sorry for any incovenience you had in your stay hoping in the
future to welcome you again in Meliá Madrid Princesa.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Modiin
Level 5 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 March 2012

The hotel is stylish, the lobby is both attractive and beautiful with interesting art pieces in display. The rooms are comfortable with a peculiar design the same for the corridors.

Service is good, location is very good, breakfast is fine.

Lifts are small and slow, you can wait a lot to get into a crowded lift, or wait for the next.
The gym is too small, without air condition, crowded with machines the should require three times the space. The swimming pool is small and opens from 08:00 to 22:00, who can go swim with that kind of limitations?

I wanted to check the sauna but I was denied access because I was dressed, well I just wanted to check...

The price is good also, so if you don't care about doing some sport before going to work, is a fine hotel.

Room Tip: as high as possible to have a view
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Avargasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 April 2012
Dear customer,

We would like to thank you for your time taken making these comments about your experience in Meliá Madrid Princesa. Our customers are our
reason of working and help us to know if we are on the right way and take whatever measures are necessary to correct possible mistakes.

I would like to inform you that our indoor swimming pool is part of our all Spa. Our Spa include two jacuzzis, a Turkish bath and a Finnish sauna. This is the reason for our swimming pool to be opened at the Spa timetable.
We would really like to offer our most sincere apologies for any inconvenience during your stay.

It will be a great pleasure to welcome you again.

At your disposal,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
1 review
Reviewed 28 March 2012

My boyfriend and I stayed here for 2 nights specifically because they had suites with a private whirlpool in the room, and we wanted to do something fun and romantic for my birthday. It was a little bit pricey for our budget but it fit the description of what we wanted so we went for it. It really was great! The service and accommodations were excellent. With out suite we also had access to The Level, where we had a open bar and gourmet snack area from 11am to 11pm. How great! That really helped even out the cost for us. Plus it's literally 20 feet from a metro stop, so that was extra convenient!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 April 2012
Dear customer,
we do really appreciate your time taken doing this review. These wonderful comments motivate our human team continuing making effort to get our customer experience a completely satisfactory stay.

We are looking foward to welcome you again in Meliá Madrid Princesa.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level 6 Contributor
115 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 March 2012

This hotel is a 4 star hotel in a great location. worth paying extra for rooms with a view as you can see the Royal Palace.
Smart lobby with nice seating. Rooms are comfortable with great beds and pillows. Didnt eat here as there are lots of great restaurants in Madrid.
The plus point for this hotel is it is opposite the Ventura Rodriguz metro station making it easy to get into central Madrid (Puerto del sol is 3 stops)

Room Tip: go for a high flooe with a view
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CheshireDave33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 April 2012
Dear customer,
we would like to thank you for taking some of your time making these valuable comments.
We do really appreciatte your comments which help us to improve our service making our customers have an unforgettable stay with us.

It will be a pleasure to welcome you again in Meliá Madrid Princesa.

At your disposal,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#49 Luxury Hotel in Madrid
#59 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price range (per night): ₹ 5,871 - ₹ 16,945
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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