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Reviews (653)
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All reviewsciudad linealmetro stationgreen lineclean hotel with friendly staffwouldn't stay anywhere elseresidential areapetit palacevery nice hotelwalking distance from the hoteltostadaminute walkworked perfectlypowerful showersized roomwould stay here againreception staff areeuropean hotels
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8 - 13 of 653 reviews
Reviewed 3 April 2018

The hotel is very well situated in a calm residential area. down the street, just 2min walk is a crossroad with buses and a subway station that gets us to the city center (Opera station) in 20 min. Nearby, Calle de Alcalá, is a street full of stores and places to eat at afordable price.

The room was comfortable and spacious for a family of 4 (2+2) There was a variety of pillows to choose from, wich was nice. Also, there was a kettle with tea at our disposal and a mini bar. The wc was nice and pratical to give the children a bath.
The staff are the best, and that sums it up. Very concerned, friendly and helpfull.
The only minor was the room A/C wich is centrally controled.
If I get the chance, we hope to return.
Thank you

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank bmachado76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Director General at Petit Palace Arturo Soria, responded to this reviewResponded 4 April 2018

Dear bmachado76,
Thank you very much for choosing us and telling us about your stay.
It is great to verify that we reached your expectations and that your stay was a perfect experience. We are happy to read that the atention provided by our staff was of your likings.
I am sorry about the A/C, but as you said, it is centrally controled, and we can not adjust some rooms with cold air, and the rest with heating, which sometimes makes us difficult to find the best option for the most guests.
We would be very happy to see you back in the future.
Kind regards,
David Chía
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Another stay in this hotel and as usual it was just lovely. The rooms are immaculate and housekeeping do a great job. My family wouldn't stay anywhere else to be honest. I had a small problem with the television but this was sorted in 10 minutes by David the manager, , thank you!
A special thanks to Marta on reception who always takes good care of my sister and I.
See you all again in September!

Stayed: March 2018, travelled with family
Thank Bibi579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Director General at Petit Palace Arturo Soria, responded to this reviewResponded 2 April 2018

Dear Bibi579,
We are really glad to read that you love our hotel, and that you enjoyed a perfect experience during your recent stay with us. It was a pleasure for me to help you with your tv and the audio languages.
I hope to welcome you back in September.
Thank you very much for choosing us and for telling us about your stay.
Kind regards,
David Chía
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

Excelent services. Staff warm and friendly. Very good position - 150m to Green Line M5 Ciudad Lineal station. Breakfast - delicious with all you can want - very diversified. Rooms big and clean. Overall, a beautiful hotel and an amazing trip. Fully recommended it, although we had 2 rainy days... And not to forget the nearby restaurants. Especially Monty's, near Pueblo Nuevo Metro station. We will for sure come again to Madrid.

Stayed: March 2018, travelled as a couple
Thank Razvan - Mihai I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Director General at Petit Palace Arturo Soria, responded to this reviewResponded 20 March 2018

Dear Razvan - Mihai I,
It is great to read that you had such a wonderful experience. We are really happy to verify that our staff helped you to enjoy your stay, and that you liked or brand new breakfast, which includes now a Healthy space. Our housekeeping team works har every day to prepare the rooms for our guests, and they will be happy to read your opinion regarding the cleaning level.
We will be very happy to welcome you back in our hotel!
Thank you very much for choosing us and sharing your opinion at tripadvisor.com
Kind regards,
David Chía
Duty Manager

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Reviewed 15 March 2018

Location is very good, near the Cliuded Lineal metro station and 10 minutes to IFEMA Exhibition area by taxi. The rooms are clean and the breakfast is very nice. If you come to this hotel, I suggest you choose the room with included breakfast. Thanks for hotel staff.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank DeryaBilgic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Director General at Petit Palace Arturo Soria, responded to this reviewResponded 16 March 2018

Dear DeryaBilgic,
Thank you very much for choosing us. It is great that you decided to share your review with us and all Tripadvisor travellers.
We are really glad to verify that you enjoyed a perfect experience during your recent stay with us, and that the atention provided by our team was of your likings.
We really hope to see you back in the future.
Thanks again for your time.
Kind regards,
David Chía
Duty Manager

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Reviewed 5 March 2018

Rooms very clean and comfortable, staff very helpful and friendly.

Location very good, near the metro and 20 minutes into the centre or Madrid. Lots of restaurants and pubs in the area - would recommend the "Irish Corner" pub, 5 minutes walk from the hotel.

Room Tip: ask for a room at the back - there is a major road at the front.
  • Stayed: February 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank Holgate_Erimus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, Director General at Petit Palace Arturo Soria, responded to this reviewResponded 6 March 2018

Dear Holgate_Erimus,
We are really happy to read and verify that you had a perfect experience. It is great to see that you liked our rooms, and that the atention provided by our staff was of your likings..
Thank you very much for choosing us and for telling us about your stay.
Kind regards,
David Chía
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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