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“Fantastco, Atlantico”
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #23 of 436 Hotels in Madrid
Certificate of Excellence
Wishaw, Lanarkshire
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastco, Atlantico”
Reviewed 22 June 2012

We stayed at this city centre hotel in May 2012 and were deighted with it. The 'superior' room which we had booked lived up to its name. A comfortable, quiet room it was equipped with the very best of bathrooms. Unusually in this day and age, the room safe came free. Breakfast was extra but at 9 Euros per person it was excellent value. The hotel does not supply any other meals but there is no shortage of a wide variety of eating places in the area. From late afternoon until late the hotel provides complimentary tea and coffee and other drinks are reasonably priced. All in all an excellent hotel ideally situated for exploring the city.

Room Tip: Worth while paying a little extra for a 'superior' room
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Firsttimeguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Assistant Director at Hotel Atlantico, responded to this review, 25 June 2012
Dear Guest. Thank you for posting your review here and for your business. We are happy that you had a good experience with us in your superior room, even with the breakfast, and you prove this with a high score in the survey.
Thanks again and I hope to see you soon.
Warmest Regards,
Eva García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (598)
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New York City, New York
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2012

Hotel Atlantico is located very conveniently near multiple Metro stops and on a major street, which makes transit and sightseeing incredibly easy to figure out. We only stayed for one night but found our room to be comfortably sized and clean. No problems with the wifi, and all staff was very friendly. Thanks Hotel Atlantico!

Stayed June 2012, travelled with family
Helpful?
Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Assistant Director at Hotel Atlantico, responded to this review, 25 June 2012
Dear Cynthia from New York..
Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. I am most pleased of all though that you enjoyed the size of the room, cleaning, wify and staff.
We very much look forward to welcoming you back at Hotel Atlántico.
Warmest Regards,
Eva García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
210 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 20 June 2012

Stayed for 2 nights recently at the Hotel Atlantico on business. The hotel is in a fantastic location right next to the metro so it was a breeze getting to meetings and social engagements. Whilst I didn't engage to much with the front of desk they seemed friendly and efficient. I did not eat breakfast so can't comment. My only slight complaint was the decor of the room (lots of flowers etc) which was not to my taste as I'm used to the tone of more business focused hotels. In that regard the desk was not deep enough to sit comfortably with my laptop - more of a vanity table. So overally, probably better options for business travellers but great for tourists looking for a well located base

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmclondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Assistant Director at Hotel Atlantico, responded to this review, 25 June 2012
Dear London,

Thank you very much for letting us know your inconveniences regarding your stay at the Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention.

Please accept our sincere apologies for any discomfort the decor of your room may have caused. Since we have many type of decoration, so next time I suggest you contact with the Front Desk Staff and they will be happy to offer a new room with a different decoration without flowers. On the other hand I am happy to hear the location was conveniente for you.

Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel.

We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion.

Faithfully yours,
Eva García
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san diego
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 June 2012

I can see why this is rated number 1 on TA. The hotel is in an excellent location, the rooms are clean, well furnished and very comfortable. The staff friendly and helpful. We had the last room on our floor, which was very quiet. Certainly no street noise. They provide free wi fi, but unfortunately wifi did not reached our room. I had to walk down the hallway to get connected, or go to the roof top balcony. Great neighborhood during the day with lots of shopping in easy walking distance. However at night unsavory characters hang out on the side street immediately next to the hotel. We never had breakfast in the hotel as there are many coffee shops near by. There are 2 nice restaurants, the hotel recommended, on the street behind the hotel.
Despite the wifi issue and some undesirables on the side street at night , I would stay here again.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Assistant Director at Hotel Atlantico, responded to this review, 25 June 2012
Dear Guest,

Thank you very much for letting us know your inconveniences regarding tne wifi and we appreciated the time you have taken to bring this matter to our attention.

Please accept our sincere apologies for any discomfort this may have caused and please make sure that your comments have been passed onto the appropriate department for corrective action. On the other hand it is glad to hear you enjoyed the locaion, the cleaning and the staff was friendly and attentive during your stay.

Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel.

We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion.

Faithfully yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 June 2012

Lovely hotel in a great location for exploring Madrid. Rooms were very large, beautifully decorated and very clean. Hotel lounge on the 9th floor great for evening drinks with a lovely view over madrid. Staff were very friendly offering advice on restaurants and getting around town. Shuttle service to airport stops right outside the front door for 8 euros per person which was very good value.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annette p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Assistant Director at Hotel Atlantico, responded to this review, 25 June 2012
Hello Melbourne.
Thanks for taking time to post your review of our hotel.We do appreciate all the great comments about our location, cleaning and decoration. Thank you also for your mention about the hotel staff. I have shared your kind words with them.
I hope we get to see you again in the near future. Thank you again.
Best regards.
Eva García
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atlantico

Property: Hotel Atlantico
Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#7 Family Hotel in Madrid
#19 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price range (per night): ₹ 8,460 - ₹ 16,921
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
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Also Known As:
Atlantico Hotel
Hotel Atlantico Madrid Centro
Hotel Atlantico Gran Via Madrid

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