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“Wonderful four days!”
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #21 of 436 Hotels in Madrid
Certificate of Excellence
Miami, Florida
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful four days!”
Reviewed 25 April 2012

Just came back from a four night stay at Hotel Atlantico in Madrid. It was a wonderful experience. We had a superior room on the 6th flloor that was very clean, comfortable, big, and had a balcony that opened to a side street. It had electric shutters that helped block the light and noise. The location of the hotel could not be better. It was very close to many shops, restaurants, etc. The hop on hop off bus stopped almost in front of the hotel. The hotel staff was very polite, friendly and helpful. They suggested several restaurants nearby that were excellent. On the top floor there is a lounge with outside terrace, where they serve drinks, and some small snacks. The lady that works there and serves the food, Carmen, was charming and we appreciated her cheerful personality. We also travelled with our sister in law, who had a regular
room for a single person and it was also very comfortable. She had a small problem since when we arrived they were painting a room near the room they had given her. Since she has allergies she talked to the reception people. They immediately gave her another room and transferred her luggage without any problem. We had our breakfast included in the price and it was excellent, everything fresh, a big variety of cold cuts, breads, pastries, fruits, cereals, etc. The coffee could not be better. It had tables facing windows to the Gran Via, where you could sit and see all that was going on. The staff there, also very helpful.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trotamundo2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 26 April 2012
Hello Miami.

First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We are very happy that you enjoyed your time here. We are sorry to hear about the problem your sister in law encountered in her first room with the odours. It is glad to hear that after your complaint she found the new room convenient since our staff was able to properly manage the situation.

I will share your comments with the front desk staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We look forward to your next visit

Hope to see you soon.
Eva García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Service
  • Value
  • Cleanliness
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Tampa
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 April 2012

Stayed for 3 days in April 2012 and found the hotel very decent. It is not a luxury hotel but it is better than adequate. It is very well situated between the Gran Via and Callao metro stops as well as within walking distance of LOTS of shopping, restaurants and sites, including the Plaza Mayor, Puerta Del Sol, and the Gardens. The rooftop terrace is nice and the front desk staff was very helpful. The rooms and bathrooms were clean. I would stay there again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsmayda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 26 April 2012
Hello Tampa!
Thank you for your recent visit to the Hotel Atlantico. I appreciate your mention of the service that we provide as well as cleaning and location. Please rest assured that I will extend your compliments to the Front Desk Staff.
We look forward to welcoming you back again in the near future.
Kind regards,
Eva García.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2012

Previous reviews are accurate. Folks at the front desk are helpful if low-key. Room was spotless and easy enough to shut out street noise or open windows and shades for air. Good recommendations for neighborhood restaurants.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toast T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 11 July 2014
Dear Welsh,

Thank you for choosing Hotel Atlántico for your stay in July and for sharing with other travellers your kind opinion about our facilities and services.

It will be a pleasure to host you again in future.

With best regards,
Eva García
Assistant Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 April 2012

I have stayed here for work and for pleasure a few times. Plus points:
- Good value for money: I have bought internet "no refund" rooms
- Rooms very quiet and well furnished, lots of spare pillows and bedclothes, smart bathrooms, lots of hot water in the showers, etc.
- Nice lounge bar with outside terrace on the top floor - useful to meet people for business or to relax
- Very good breakfast until 11 am
- Hotel easy to find and constant taxis turning up outside as it is on a main road
- Friendly staff
- Offer their own airport bus

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Caroline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 26 April 2012
Dear Guest,

Thank you for your recent stay with us and your mention about the room, breakfast, bar and hotel staff. It is glad to know our location was convenient for you. In addition, we are all very happy that the "Price Is Right" during your stay with us! Congratulations!
We wish you the best!
Thanks again.
Eva García
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
298 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 23 April 2012

We stayed at the Hotel Atlantico for three days in April 2012. Overall, the hotel met all of our needs. I can't say that I was completely floored with the hotel - there was nothing wrong with it, but please do not expect a four-star plus hotel. It was clean and comfortable, and that was about it.

My friend and I were given a room containing three single beds on the fifth floor. This worked out great for us, and I think the room would be perfect for two or three individuals who do not want/need to sleep in the same bed. The room contained two robes, slippers, a hair dryer, and a variety of toiletries. We also had free wi-fi in the room, although the internet provider was not locked or password-protected (which always makes me a little nervous). Although it contained strong water pressure, the shower head was somewhat misplaced - it was in the middle of the bathtub, not on one of the ends of the tub. Therefore, I had a constant battle with the shower curtain while trying to shower. Our room faced the Grand Via (the main street), and we really did not find the noise from the street to be distracting. The room, however, was quite hot and stuffy, so we had to open the window at times during the evening.

The front desk staff were helpful with directions. We visited the upstairs bar on one occasion but did not find it to be very welcoming, so we did not stay for a drink.

Location-wise, the hotel is perfect. We walked to all of the main tourist attractions in Madrid, and only took a cab for our arrival and departure. A word of warning - please watch your purse and handbags in Madrid. We spotted two men in a pickpocket scheme right outside of the hotel, and we actually found Madrid to be a little more uncomfortable with respect to pickpockets than Barcelona.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank B.G._Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 26 April 2012
Dear Sir, Madame.
We would like to thank you very much for your wonderful comments but also for your useful remarks.
Thank you for your honest observations and feedback. We strive to improve to the point of leading our industry in guest satisfaction and service. We take your experience to heart.
I am happy to read that overall the hotel met your expectations.
It is our hope that you will give us another opportunity to serve you.
Again, thanks for taking the time and have a great day!

Sincerely,
Eva Garcia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atlantico

Property: Hotel Atlantico
Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#7 Family Hotel in Madrid
#17 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price range (per night): ₹ 8,404 - ₹ 16,614
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
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Also Known As:
Hotel Atlantico Gran Via Madrid
Atlantico Hotel
Hotel Atlantico Madrid Centro

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