We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Improving attitude and Wi Fi”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
NH Madrid Principe de Vergara
Ranked #58 of 437 Hotels in Madrid
Certificate of Excellence
Reviewed 15 June 2012

We had a nice 2 nights stay in Madrid at this 4 stars hotel.
The location is good, the rooms are clean and modern, breakfast very fancy.
The Wi-Fi connection was available only in the lobby and for 30 minutes ....then we had to ask for a new user i.d and password and start again. Very inconvenient.
The staff wasn't very friendly. When we arrived for breakfast, 15 minutes before closing time, they showed us the watch, implying that we should leave. We didn't leave, we had a nice breakfast, while they were trying to pack everything as quik as they could.
Hoping that the staff will improve their attitude we will stay again in this hotel.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FlorinaNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pvergara, General Manager at NH Madrid Principe de Vergara, responded to this reviewResponded 18 June 2012

Dear Florina

Many thanks for you comments; We are sorry you felt unsatified with your experience during your stay

Of course, we are glad to hear the points to be improved; we are always willing to improvement

We hope to welcome you again in your next visit to Madrid

Kind regards

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,315)
Traveller rating
Traveller type
Time of year
Language
  • More languages

235 - 239 of 1,315 reviews

Reviewed 5 June 2012

This is a great place to stay in Madrid! The staff was very helpful and friendly. The rooms were clean, modern and comfortable. My boyfriend and I stayed one night and found it to be easy to get to by metro and bus. The #52 bus stop is right out front and gets you to the fun part of the city in about 10-15 minutes. The only downfall was the WI-FI. You had to go to the lobby and you only could use it for 30 minute intervals. With that said, I would still stay here again.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2012

This is a great hotel, clean,modern and friendly staff. There's a grocery store across the street for purchasing food, snacks, wine, beer etc. My only complaint is with their Wi Fi set up. My wife and I stayed in several hotels in Spain on this trip and in all of them Wi Fi hook up was easy. A password and user i.d was provided at the check in counter, usage was unlimited free and available in your room. Very convenient. However, at this hotel the password and user i.d was only good for 30 minutes and internet access was only available in the lobby. When your session timed out you'd have to enter a new password and another user i.d. I tried for 45 minutes to get on without success. Although the clerk seemed knowledeable, he couldn't explain why I couldn't get on. I was offered the use of their business desktop (there was only one and it was occupied) but I couldn't wait. I tried again the next morning and still had no luck. Another traveller in our party also couldn't get on? For a modern hotel I can't understand why they don't have unlimited and easy access to this important service and in the privacy of your room.

Stayed: May 2012, travelled as a couple
Thank Larry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

We stayed 3 nights in May. Rooms facing away from the street, towards the tall building with the Iberia sign on top, are quiet. Ours was on the 4th floor. Bus 52 stops in front of the hotel in one direction and across the steet in the other, and for 1 euro and a half will deliver you to the tourist area in about 10 minutes, and is also near the bus stop for the airport bus (we used a taxi, which costs between 25 and 30 euros, depending on traffic..the bus would have been much less expensive, but slower of course. If you are going to the airport from the hotel, allow yourself a lot of time. The Madrid airport is large, security is on a par with major US airports, and it can take a lot of time to get to your gate). Breakfasts at all NH hotels are superb if you like a hearty one, and worth the cost in terms of quality, quantity, and convenience. The hotel rooms are adequate in size and well appointed, and clean. Given the quality and service, and location away from the hubbub of the city center, this hotel is a great bargain.

Room Tip: Back side, any floor from 4 upward would likely be quiet.
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank grmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2012

The hotel looked exactly as it does online. The staff were fantastic - great directions always friendly (greeting you as you came and went) the housekeeping staff even hung my drying laundry on the towel rack (I went out and left my dripping pants hanging on the small shelf in the shower and came back to them on the towel rack hung much nicer than how I left them). The hotel is a bit out of the city but easy to get around by metro.

  • Stayed: April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hoteles
Thank Vikielynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Barrio de Salamanca
El Madrono
El Madrono
#48 of 437 in Madrid
652 reviews
Barrio de Salamanca
NH Madrid Balboa
NH Madrid Balboa
#186 of 437 in Madrid
781 reviews
Show Prices
Show Prices
Show Prices
NH Madrid Ventas
#59 of 437 in Madrid
765 reviews
Barrio de Salamanca
NH Collection Madrid Colon
NH Madrid Zurbano
#101 of 437 in Madrid
644 reviews
Show Prices
Show Prices
Show Prices

Been to NH Madrid Principe de Vergara? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about NH Madrid Principe de Vergara

Address: Calle Principe de Vergara 92, 28006 Madrid, Spain (Formerly NH Principe de Vergara)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#34 Family Hotel in Madrid
#35 Business Hotel in Madrid
#44 Luxury Hotel in Madrid
#46 Romantic Hotel in Madrid
Price Range: ₹ 6,271 - ₹ 14,914 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Madrid Principe de Vergara 4*
Number of rooms: 155
Official Description (provided by the hotel):
The four-star NH Madrid Principe de Vergara hotel is centrally located in Madrid's posh and exclusive Salamanca district, close to the city's chic shopping areas, such as Goya, Serrano and Velazquez streets, as well as numerous bars and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Agoda, Hotels.com, Expedia, TripOnline SA and HotelQuickly so you can book your NH Madrid Principe de Vergara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Principe De Vergara Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing