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“Good location” 4 of 5 bubbles
Review of NH Madrid Lagasca

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NH Madrid Lagasca
Ranked #205 of 446 Hotels in Madrid
Certificate of Excellence
Paris
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good location”
4 of 5 bubbles Reviewed 4 March 2011

Friendly and helpful staff. Small and dark rooms if you are not facing the street. Calm, no noise or slamming doors. Good and clean bathrooms with bath and shower and nice fresh shower gel, soap and other useful toiletries (complimentary toothbrush & toothpaste, razor, sponge...). Good spacious closet with plenty of hangers, safe and extra pillow & blanket. Hard to carry suitcase up three steep steps to reach the elevator from the lobby.

  • Stayed March 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DulcedelecheParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
    119
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lisbon, Portugal
Level Contributor
142 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 bubbles Reviewed 10 December 2010

I used to stay in NH Hotels in Spaim because they were nice and friendly, altough rooms were not large. This hotel is in the center of the Salamanca district, my favourite in Madrid, but I had to climb a flight of stairs with my bags to get to the elevator, the room was dark and the two beds were also small. The wortst thing was the staff so rude, never smiling and giving patronising looks to clients. I will not go back there again. Even the 15 minute complimentary internet service in the computer in lobby is now paid.I used to print my airline tickets after doing the check in online in the lobby and now you have to pay for everything. Breakfst was good but the price was high For 19 euros you get a nice breakfast anywhere and with better service.

  • Stayed December 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank IsabelTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 September 2010

Excellent location, clean and confortabile. A great ratio between quality and price.

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bomp29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 July 2010

The hotel is located in an upscale are in Madrid and is still very central. The room was modern, stylish, comfortable. In general, an excellent value for the price paid. I've stayed in a few other NH hotels and this is definitely the nicest so far.

  • Stayed June 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank StevenInLBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley, CA
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 5 May 2010

We are frequent international travelers and this is the rudest most arrogant staff I have ever encountered. We ended up in Madrid to avoid the volcanic ash cloud for the return trip home from Europe. We booked this hotel based on recommendation from a friend.

When we arrived from our flight in the evening and asked to borrow an iron and an ironing board to go out to dinner with ironed clothes, they refused, saying that they do not lend irons for "security" reasons. They offered to have our clothes ironed for 7.50 Euros per item, but it would take a few hours. Rather than being apologetic about this ridiculous policy, they acted as though this was the only reasonable policy to have!

Their "free" wi-fi in the lobby is actually for 30 minutes a day, you have to get a new code from them daily. The internet is incredibly slow.

There is no pool in the hotel as advertised on their website.

I would characterize the buffet breakfast as average. The last morning we were there, there was no eggs until we were ready to leave.

  • Stayed April 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank TravelerMarkH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Madrid Lagasca

Property: NH Madrid Lagasca
Address: Calle Lagasca 64, 28001 Madrid, Spain (Formerly NH Lagasca)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca , Retiro
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#67 Business Hotel in Madrid
#102 Romantic Hotel in Madrid
#117 Family Hotel in Madrid
#136 Luxury Hotel in Madrid
Price range (per night): ₹ 6,888 - ₹ 13,849
Hotel Class:4 star — NH Madrid Lagasca 4*
Number of rooms: 100
Official Description (provided by the hotel):
The NH Madrid Lagasca hotel in Madrid is situated in the prestigious "Barrio de Salamanca", near exclusive shopping area, bussines centre and important museums. ... more   less 
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Also Known As:
Nh Lagasca Hotel Madrid
Nh Lagasca Madrid
Nh Hotels Madrid

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