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All reviewsno elevatorfriendly place to stayclean roomsgreat locationpuerta del sollots of bars and restaurantsa lot of noiseenjoyed our stayfirst floorbudget hotelperfect hotelmini barcity centrewithin walking distancestayed here for nightsfree wifihotel is located
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Reviewed 23 January 2018 via mobile

We stayed here for only a night. The location is very good, within walking distance to Puerta del Sol and other top attractions in Madrid. There are also various restaurants to choose near the hotel. Comparing with the price we paid with what we got from the hotel, it is a good choice of accommodation in the centre of Madrid

The room is not spacious but clean and well-equipped. The wifi worked properly and the minibar in the room is free (2 bottles of water and 2 cans of beer).

Stayed: January 2018, travelled with friends
Thank NocturnalSom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionJCRooms, Guest Relations Manager at JC Rooms Santa Ana, responded to this reviewResponded 5 February 2018

Thank you for your comments, looking forward to your next visit. We will be pleased to give you our best offers by calling to: +34 915314403 or sending us an email at recepcion@jchoteles-santaana.com. Best regards

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Reviewed 4 December 2017

Very good location! Center of Madrid (Plaza del SOL) is 300m away. A lot of restaurants in radius of 50m.

Was very noisy during the night, because of some technical equipment working outside. Even with closed window it was terrible to sleep because of the noise!

In one of the days we came back to our room and smell from the toilet was terrific!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dmitriic2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionJCRooms, Guest Relations Manager at JC Rooms Santa Ana, responded to this reviewResponded 10 December 2017

Thank you for your comments, we will strive to improve our services. Unfortunately the street is under construction and that's what makes it noisy . Looking forward to your next visit, we will be pleased to give you our best offers by calling to: +34 915314403 or sending us an email at recepcion@jchoteles-santaana.com. Best regards

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Reviewed 19 October 2017 via mobile

Spent there two nights recently. It's not a pure hotel (no breakfast and a real lobby). However, the room including the bathroom was clean, but too much small. The reception staff is very kind and the hotel is located in Center Madrid. Very appropriate for people who are looking for a good place to sleep.

Stayed: October 2017, travelled with friends
Thank Shady A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionJCRooms, Guest Relations Manager at JC Rooms Santa Ana, responded to this reviewResponded 25 October 2017

Thank you for your comments, looking forward to your next visit. We will be pleased to give you our best offers by calling to: +34 915314403 or sending us an email at recepcion@jchoteles-santaana.com. Best regards

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Reviewed 28 August 2017

I have spent literally years in budget hotels and hostels all over the world, and this had to be one of the worst experiences I've ever had. I booked 3 months in advance requesting a room with 2 twin beds. The hotel gave all those bed types away on the day of my arrival and stuck my friend and I in a double bed in a smaller room than expected... It also smelled of paint! This is the only accommodation I have ever checked in to and refused to stay in. I walked into the room and immediately gave the key back to reception. Despite my complaints, they refused to give any kind of refund and gave me attitude for complaining.

Stayed: July 2017, travelled with friends
Thank Jimmy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionJCRooms, Guest Relations Manager at JC Rooms Santa Ana, responded to this reviewResponded 2 September 2017

We apologize for the inconvenience. Unfurtunately bed types are subject to availability. Thank you for your attention.

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Reviewed 14 July 2017 via mobile

We primarily stayed here for the mad cool festival but booked 10 nights to also explore the city!

The location is perfect. You are right in the city centre and a lot of attractions are on the door step. As well as close metro stations which was great.

The rooms are a little on the small side but it was never a problem, also very quirky which I quite liked!

The room was clean and included a free minibar of water and Pepsi, free wifi which was actually really good quality, a safe and also a computer which was handy for booking places to go!

The staff where really helpful and give suggestions of things to do as well as print out tickets for us.

The price was great and overall A great experience. Only complaint would be that it was a little noisy over the weekend from the local bars but it wasn't too bad!

Would definitely recommend this place if you are looking for a cheap friendly place to stay to explore the city or go to the festival!

Stayed: July 2017, travelled as a couple
Thank Jack S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionJCRooms, Guest Relations Manager at JC Rooms Santa Ana, responded to this reviewResponded 23 July 2017

Thank you for your comments, looking forward to your next visit. We will be pleased to give you our best offers by calling to: +34 915314403 or sending us an email at recepcion@jchoteles-santaana.com. Best regards

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