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Reviews (932)
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Reviewed 21 July 2017

I am quite often in 5 star hotels but Hotel Unico Madrid topped them all. Friendliness anticipation of needs and service were top. the hotel itself is decorated in good taste and breathes hispanic atmosphere at its best.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank dieterzakel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacobo R, Director de Relaciones con Clientes at Hotel Unico Madrid, responded to this reviewResponded 28 July 2017

Dear Dieterzakel,

Thank you for posting a gowling review following your recent stay at Unico Hotel Madrid.

I am glad to learn how much you enjoyed the service provided by all of us. It will be a pleasure for me to share your kind words with them.

Should you require any further assistance, please do not hesitate to contact me.

We look forward to welcoming you again soon in the near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

3 nights first visit to Madrid. I had researched and wanted a quieter charming neighborhood hotel. Exceeded my expectations! Very attentive staff, lovely breakfast area and selection of foods. Loved Salamanca, just seeing the posh shops and stylish people strolling the streets a delight. Short taxi to major areas, lots of charming tapas bars nearby and enjoyed the Mercado de Paz.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Rose60878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacobo R, Director de Relaciones con Clientes at Hotel Unico Madrid, responded to this reviewResponded 28 July 2017

Dear Rose60878,

Thank you so much for takinf the time to share your experience with us and the rest of the Tripadvisor Users.

I was so happy to learn how much you enjoyed our central location in the heart of the popular Salamanca District. as you mentioned, most of the best restaurants and shop asre just a few steps away.

Should you require any further assistance, please do not hesitate to contact me.

We look forward to welcoming you again soon.+

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

We had a family trip for summer vacation. We stayed there for 3 nights. My daughter was seriously ill all of a sudden due to food allergy. The staffs demonstrated professionalism and kind help. Instead of rushing to a hospital, they arrange a doctor to come to our room to deal with the matter. All went well in the end. We express our deep gratitude to Mr Alvaro.
In summary, it is meticulously designed and in decent quality and pays great attention to every details.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Henry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacobo R, Director de Relaciones con Clientes at Hotel Unico Madrid, responded to this reviewResponded 18 July 2017

Dear Hernry K,

Thank you so much for takinf the time to review your experience with us and the rest of the Tripadvisor users.

I was so happy to learn Hotel Unico Madrid have met all your expectations. We strive every day to ensure guests feel like Unico is their home away from home.

Should you require any further assistance, please do not hesitate to contact us.

We look forward to welcoming you again soon.

Kind regards,

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Reviewed 4 July 2017

My husband and I was incredibly impressed by this beautiful boutique hotel. It is small and charming and offers fantastic personal service from the champagne greeting to any other further help that we needed. The location is perfect for shopping and there are some lovely restaurants and bars nearby.

Our room was spacious and super chic, everything looked pristine and new and we had a lovely view of the outdoor terrace. I didn't get to try the restaurant for dinner but the breakfast was superb - a beautifully arranged buffet table and a la carte options too.

Room Tip: We loved our room facing the terrace
  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacobo R, Director de Relaciones con Clientes at Hotel Unico Madrid, responded to this reviewResponded 10 July 2017

Dear Angela S,

Thank you so much for taking the time to hare your excelent experience with us and the rest of the Tripadvior users.

I was so happy to learn Unico Hotel Madrid has met all your expectations. Thank you for remarking our unbeatable location in the heart of the popular Salamanca District.

Should you require any furher assistance, please do not hesitate to contact us.

We look forward to welcoming you again soon.

Kind regards

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Reviewed 28 June 2017

I held a small meeting at the Unico and it was incredible. The meeting rooms were incredible, the food was excellent and the staff were professiona and extremely helpful. I would definitely have a meeting here again.

Stayed: June 2017, travelled on business
Thank Mime423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacobo R, Director de Relaciones con Clientes at Hotel Unico Madrid, responded to this reviewResponded 5 July 2017

Dear Mime423,

Thank you por posting a fabolous 5 Star review following your recent experience at Unico HOtel Madrid.

I am delighted to read we have meet all your expectations and you enjoyed all our meeting facilities.
Thank you for mentioning the excellent service provided by all the staff.

Should you require any further assistance, please do not hesitate to contact us.

We look forward to welcoming you again soon.

Kind regards,

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