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All reviewsclose to the airportfree shuttleel caprichoexpress breakfastmetro stationmadrid airportshuttle servicean early flightresidential areanext morninggreat airport hotelcity centreone night staybetween flightsdouble sinksminutes from the airportthe hotel offers
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85 - 90 of 1,670 reviews
Reviewed 18 September 2017

Very good hotel close to city airport.

Service level is perfect. Free transfer from\to airport. There is private parking, but I am not sure, is it free, or not.

Big clean room, good bad, good breakfast.

City centre is available by metro, it is not so far from building. Also, there is a big shopping mall quite near.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mikenru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Potentially a nice place, but attention to detail is missing. In order of annoyance
1. The shower was poor and you needed to stand upto the tap to get wet it was a trickle.
2. Towel was dirty
3. Breakfast was a car crash! Split into 3 self Serv areas. One had no plates, one had no cutlery. Tables were dirty and not cleared. Coffee machine broke so queues. And eggs were cold and hard.
4. Noise! Paper walls and doors means no chance of a lay in and woken when people leave for early flights.
5. Only 4 beds by the pool for such a big Place meant people came and left with their towels.

The only saving grace was the dinner, chefs pretty good and staff were excellent.

Maybe a 3 star until they look at the details

Stayed: September 2017, travelled solo
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Love this Hotel! Modern and clean. best part is its convience to a metro station. just a 5 minute walk to El Capricho station which is also very clean easyly accessible and gets you directly to sMadrids most popular stations (Opera, Sol and grand via) with no need for connections.
The amenities in the hotel are excellent, super breakfast with reasonable prices.

Stayed: September 2017, travelled solo
Review collected in partnership with this hotel
Thank Loum99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

The bed and the mattress were superb and we slept like babies! Room was clean and big enough for our one night stay.
Airport shuttle service was very convenient, we had to wait for it at Barajas for a bit, but on our departure from hotel it was right on time.
There are a couple of restaurants/bars in the neighborhood where we had a late afternoon snack and also a dinner.
All in all, everything was as advertised.

Room Tip: Good place, close to Barajas Airport
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Sofijana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

The hotel is decent, very pretty lobby. Wifi was too weak in the rooms to use. The staff that checked us in was rude and appeared like it was a hassle to answer our questions. We dealt with other staff later and they were more helpful.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank lindseymessmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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