Tripadvisor is great. But when popularity hits you and you cannot handle it and start to treat your clients badly...that's it. The guys working here are seriously unfriendly.
We naively popped into this "restaurant" hoping to get a table. They told us in the most unfriendly possible way they were fully booked for the evening...we then did ask if we would wait if there was the possibility to get seated. Their response was unclear, I had to ask for clarification more than once. We decided to wait on a queue, 3 tables in front of us. While we were seating at the bar, no menus were offered to us after minutes there. We had to ask for them. We asked for two glasses of sangria. I think 30" wait and we got our table. We ordered clams to start with, then 2 paellas. The clams had not been cleaned properly, and few had sand in them. The mussels in the paella had the same issue, I had to pull out of them lots of grass. The rice was far too hard for me (but this is just my personal opinion). We asked for some bread to go with the clams, but it got to us only when we were almost finished eating them -bad timing-. After we finished them, we ate the paellas. Until we left, the extra plate with the clams' shells and the empty plate from the bread were left on our table...none cared about the fact it was pretty small the space we could eat on. I then went to the toilet to wash my hands...I got a very bad surprise..I saw few black "things" on the white sink...it was insects...small black insects...I was shocked by the poor level of hygiene in this restaurant. I did report this to the waiter, who apologised and went to try to wipe them off. Apparently we had not experience enough extremely poor level of customer service...we asked for the bill, it was brought to us. Despite us showing clearly we were ready to pay, with CCs on the table, for some unknown reason the waiter was collecting the payments from anyone else, but not us. After 20 minutes wait we decided to stand up to go pay at the counter. Awful. Would never come back again.
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