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“3 stars adequate”

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Hotel Diamante Suites
Ranked #16 of 82 Hotels in Puerto de la Cruz
Reviewed 31 May 2012

The hotel is like the another hotels in this town furnished in rustic style.I prefer modern style, but i puerto cruz were no choice. I have finally decided for this one because its suite hotel. Room seemed a little shabby to me at the beginning, but I got used to it. See view was nice, food good, especially Canarien recipes - paella and fish every evening. Just better behaviour of restaurant staff would be appropriate and wine/beverage list was missing. I felt like I am staying in well operated 3 stars hotel.

Room Tip: Advise see view and upper floor.
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  • Stayed: May 2012, travelled as a couple
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9  Thank MeggyBrno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 - 137 of 609 reviews

Reviewed 24 May 2012

This was our 13th visit and the staff say the Diamante is our second home and treat my wife and I as friends.
The food is good and plentiful with friendly waiters.
Our suite although getting a bit "tired" was always kept clean and tidy and linen changed regularly.
The understength bar staff worked very hard to serve customers promptly.
Along with all hotels, cutbacks severely affected the entertainment programme which apart from the wonderful Trio Atabara and keyboard maestro Francisco Chico was pretty poor which I felt was a shame as people went elswhere and profits in bar sales were lost.
Once again what attracts us so many times is the lovely hotel but most of all the people, most of which we all know and they know us.
Gracias Amigos Bill & Ann UK

Room Tip: The choice is yours on one hand is the majestic Mount Teide views with some traffic noise which yo...
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  • Stayed: April 2012, travelled as a couple
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5  Thank Yorkies145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

This is the 4th time we have stayed in the Diamante Suites hotel in Tenerife.
The staff are wonderful, always very friendly and mostly will do their best for the guests.
The food was not as good as previous years, we felt the staff were a little stressed with too much to do. The rooms are very nice, maybe could do with a little refurbishment.
The reception staff are particularly friendly and helpful.
A table tennis table would be a good addition.
We will certainly go back again, infact we have booked again for next year. can't wait to go!!

Room Tip: Rooms facing the mountain are noisier but always get the sun, the rooms with full sea view never get...
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  • Stayed: January 2012, travelled as a couple
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5  Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2012

Have just arrived back from this Hotel 13/04/2012. We stayed at this Hotel for one week Half Board. The hotel was welcoming at first, rooms were adequate and clean, although the towels and pillowcases were old and raggy but clean. This is a prodominantly German hotel. The first evening we realised we had made a mistake when we saw the poor food. There was only a choice of two luke warm dishes - fish or chicken stew, veg was tinned and salty, there were chips and icecream or fruit and rock hard rolls, but this was very basic economy food. Not really the quality you would expect from a 4star hotel. The food did pick up a little, later in hoilday (or did we just get used to it? ) but not much. The glum faces of the other guests said it all really. But we didnt go hungry. The next day we ventured to the beach, which was supposed to be nearby, down a very very steep hill across two busy roads and eventually we came to the black sand beach, it was ok, medium size, not crowded, we sat for a while, comtemplating our journey back up and up that hill, oh dear, this will be a chore, Idea! hire a car 90 euros 3 days brill. You have to make the best of a bad job, enjoyed the scenery and visited Siam water park, very good if you like waterparks, visited LoroParque really good shows with dolphins and whales a good day out 33 euros each. Visited Los Gigantes, a long way for us, 1.1/2 hours drive up steep hills no kerbs, nerve racking drive -but a beautiful isolated spot lovely atmosphere and peaceful, this would have been a good holiday destination, charming. Holiday was ok not the best, we wont be coming back, but made the best of it. By the way the pool is tiny not like the picture but ok. Good luck

Room Tip: we had rooms 627 and 629, these had NO rust spots on the baths, good clean rooms and overlooking sea...
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  • Stayed: April 2012, travelled with family
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4  Thank Karyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

The hotel is good. The place, the rooms, the food. In general everything is very good but the better are the workers. Everybody has a smile for you, a good word, a joke, and all the time they are ready for making your residence more confortable.

Room Tip: The views to the Teide are goods but are better views to the sea
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  • Stayed: April 2012, travelled as a couple
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3  Thank Pablo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diamante Suites

Address: Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Puerto de la Cruz
Price Range: ₹ 4,872 - ₹ 12,277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diamante Suites 4*
Number of rooms: 174
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Also Known As:
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Puerto De La Cruz, Tenerife

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