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“Fabulous”

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Apartamentos Casablanca
Ranked #4 of 80 Hotels in Puerto de la Cruz
Certificate of Excellence
Alexandria
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fabulous”
5 of 5 bubbles Reviewed 21 May 2012

This was my first visit to Puerto de la Cruz in 30 years, the apartments were recommended to us by a work colleague and were first class. The place is kept spotless
Starting with reception, they were very attentive on check-in and gave all the required information and always acknowledged you when you came in or went out. The apartment was easy to find and was spotless and it was always kept that way, the balcony was large enough to have breakfast on ( overlooking the pool ) the bathroom was also spotless and the towels were changed when requred, plenty of hot water. Ate in the cafe the first night, the menu was fine and again the area was kept clean and tidy, bar was the same. The pool area was the same as everywhere else and the pool was fine not huge but perfectly adequate and it was never very busy. These apartments were the first ever that my wife could find no fault with, so much so, she didn't want to go home and has vowed to return

Room Tip: Probably a pool view would be the best choice
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank hendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,696 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Spanish first
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  • Any
English first
London, United Kingdom
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 8 May 2012

I think this was our fifth stay at Casablanca, hence, the excellent rating as it suits us perfectly. Pros for us are: clean, spacious and well-equipped apartment (for us and the brits the tv has bbc, itv and sky sports 1). We also love Puerto's relaxed Spanish on holiday ambience and stunning scenery. We enjoy walking and Puerto is ideal for Teide, Teno and Anaga. The walk out to Playa Bollulo and back again every morning sets you up for the day perfectly (passing cafe yucca which you need to visit for the sausage and potato salad) . Staff are fabulous and you get the impression that the complex is well cared for and visitor satisfaction is paramount. Only downside for us is possiblity of getting an apartment that is poor for the sun, this time we emailed in advance as last year we had to swop. Things that don't bother us but might other people: decor is a tad dated; walk back up to apartment from the town is hard-work although its easier going up the road than the steps; pool and bar-area always feels quiet; have never felt any desire to eat in the bar. As others have said the weather can be temperamental so we have a car to get away if necessary. Finally, it would appear that during May a number of locals go away for the month and bars/restaurants close.....but not the Beehive if you want to keep up with your football!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RichMelBarnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

This was our second visit to the apartment complex. So we knew what to expect and had the type of room that we requested. Changes since last time around, February 2011, were minimal. The place was much quieter than last year and apparently this is typical of the complex in april and early May. They use this time of year to continue with their long-term project of replacing all the wooden windows with new double glazed versions. There was therefore more noise than we expected but since we had a studio room facing outwards it did not disturb us much.

The entertainment was much better than last time around and we eat at the complex a few times. Only go for basic meals because it is really only suitable for snack meals. We self-catered much more this time around. We knew the apartments have everything you need to cook and so we shopped down the hill at the nearby supermarket and eat well without it costing a fortune.

Whereas last time we stayed we had unbroken sunshine the clouds of Puerto hit us this time. Just travelling afew miles away by bus or by hire car will usually give you the sunshine you need. Even so, the sun still is very hot through the cloud and shorts, sandals and tee-shirts were the order of the day throughout.

For us it is a perfect Winter spot and we will visit again next year but the steep hills, the quiet complex and the posibility of clouds will deter some. what remains true is thet the staff are fantastic, the place is spotless and the apartements are fully equipped for genuine self-catering.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rovers83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 April 2012

Spent two weeks here. The apartments are very clean and well equiped. Staff are English speaking and very helpful and car parking space under the complex is handy. There were a few children in the pool but they weren't too noisy (our apartment overlooked the pool). The pool was unheated and very cold so we didn't go in the water at all which was a shame as the weather was hot but we didn't need cooling down that much! The children didn't seem to mind the cold water but then they were rushing around playing. The evening "entertainment" was pretty dire - ok if you're over 70 I suppose. Really needs something more up to date for the younger guests. Despite my last comments, we enjoyed our stay.

Room Tip: Higher rooms are quieter because they are further away from the pool (there are lifts).
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DianaGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 April 2012

We stayed 3 weeks at Casablanca. The apartment was spaious, bright and well equipped. At arrival we got an apartment on the ground floor that was not nice but we got a change the day after. The staff was very friendly and serviceminded esp the cleaning staff. Our balcony faced the pool area and it was noicy in the morning from cleaning etc, but with windows closed it was OK. The bar made realy good drinks, the food was average and a pitty that they did not have "the-real-thing-Spanish -coffee". This is not the place if you do not like a lot of stairs and steep hills. 126 steps down to "sea level" means GOOD exercise.Beds could have been better.
Overall a good hotel.

Room Tip: Upper floors are nicer and more quiet and brighter .
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenDellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Casablanca

Property: Apartamentos Casablanca
Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#3 Best Value Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
Price range (per night): ₹ 2,573 - ₹ 5,468
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Official Description (provided by the hotel):
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Puerto De La Cruz, Tenerife

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