we have just returned from 9 nights at this hotel. Don't believe all the bad reviews, we had a lovely time. The staff were polite and helpful and spoke English. we had a junior suit beautifully decorated and the jacuzzi bath was a welcome treat at the end of the day.The hotel was very clean in all areas. We had read reviews on the food not being good but we had no complains and found it as good as any other 4star hotel we have stayed in. There was always something that you liked and the bread was so fresh and plenty of it. We did not pay for any water at meal times as had been reported on previous reviews. The swimming pool was very clean but a little cold.
The only negative things we have to say is it would be nice if the dress code for the restaurant on an evening was smart casual eg no shorts for men or women.The other is the evening entertainment which is not the best, it maybe needs more money spent on it to get a better class of acts only a few of our 9 nights we felt were worth watching.More