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All reviewscentral locationsmall poolrooftop poolfree toiletriesexcellent locationcomfy bedvending machinesmall hotelnice breakfastsingle roomholiday experiencewonderful staypedestrian areawould stay againtop floorbig balconybath shower
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8 - 13 of 453 reviews
Reviewed 9 February 2018

The room was fine great roof with small pool. Staff on the desk very helpful and friendly. The only thing that let it down was the breakfast very poor and no tea for the last 2 days. I asked for tea and she said only green tea The bacon and eggs very badly cooked and presented.Been to this hotel 3 times always good till this year

Room Tip: Rooms facing the road can be noisy but rooms at the back are quiet
  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Thelma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 10 February 2018

Dear Thelma,


Thank you for choosing again 4Dreams Hotel and for sharing your experience with us, it is really important for us and we greatly appreciate it. We are deeply sorry to know on this occasion we didn´t met your expectations like in your previous visits.

We apologize for your bad experience and are already investigating the problem in order to act accordingly and ensure this does'n happen again in the future.


Best regards,

4Dreams Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018

A quaint room with distressed style furniture and interesting art work. The bed was very comfortable with a net drapery above the bed head. A small table and two easy chairs were provided and the balcony overlooking a pedestrian street was great for people watching. The bathroom was adequate if a little jaded. The reception staff were pleasant and helpful.

Room Tip: We asked for a balcony which was arranged at no extra expense
Stayed: February 2018, travelled as a couple
Thank Sheila N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 10 February 2018

Dear Sheila,

Thank you for sharing your experience with us and all the travellers here on TripAdvisor. We are pleased to know you enjoyed your recent stay and that we met your expectations. We sincerely appreciate your comments and hope to see you again upon your return to Puerto de la Cruz.



Best regards.


4Dreams Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018

It's very central. The good is that you are in the center of actions. The bad is that you have to park 10 minutes away, big inconvenience if you have a car. There is a Pool on roof-top, the furniture is on its "Swan-song". Staff is very friendly and helpful. Our room had a strong smell of Sewage which was not OK as we stayed for 2 weeks. Furniture in room very spare and old.

Room Tip: Ask to see, -and smell-, room before accepting.
  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank jobmax2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 10 February 2018

Dear Guest,

We thank you for your positive words regarding our great location on a pedestrian street of the Historic Center of Puerto de la Cruz and the attention of our staff. Actually the large public parking next the Harbour is about 5 minutes walking. However, if it seemed distant, there is also a paid underground parking in the Plaza de Europa, 3 minutes away from the Hotel. As the occupation allows, we continue to improve and modernize our rooms and bathrooms. We will inspect the room in which you stayed and we apologize for the inconvenience mentioned. We hope you liked the price paid during the winter High Season and the free services available in your room (Wi-Fi, fridge, TV with international channels, free amenities, etc.) and we wish to welcome you again in the future if you decide so.

Greetings.

4Dreams Hotel

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Reviewed 3 February 2018

Hotel located in the city center. Nice and efficient service. Fast check-in and check-out. Staff is happy to provide information about attractions. The dining room is small and the breakfast is rather modest. Rooms are quite big, some with balconies. There are plenty of pubs and bars in the area. There is about 10 minutes on foot to the beach. The hotel is in a closed area for traffic and it is difficult to find a place to park in the vicinity. A large and free car park is located a 7-minute walk from the hotel towards the beach.

  • Stayed: November 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank novart13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 4 February 2018

Dear Guests,

Thank you for sharing your experience here on TripAdvisor.com. We were really happy to read that you rated many aspects of your stay highly. It is always a pleasure to receive such positive feedback from our valued guests.


Kind regards,

4Dreams Hotel

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Reviewed 1 February 2018

It was overall an okay stay. The staff was friendly and helpful. The location is good, and the balcony on the fourth floor was nice.

I would suggest some renovations because the equipment is relatively old. For example, the blankets which were so over-used it was feeling really dirty and uncomfortable.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Service
Thank Avidor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 2 February 2018

Dear guest,

We thank you for sending your comment which allows us to improve and your positive words regarding our central location, price and staff attention. We inform you that, when the occupation allows us, we continue to improve and modernize our rooms. Blankets are used only a few days a year here, maybe that is why they might seem old. Even, there are years when they are not used even a single day.

We hope that, if you decide to visit us again in the future, you can personally check our improvements.

Greetings.

4Dreams Hotel

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