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Reviewed 7 December 2016

This Hotel was occupied by about 70per cent German visitors and many things appeared to be arranged for them, including the food, which was below average in almost every respect.
Most of the surroundings were set up for them, including virtually all the bars and restaurants.
The Hotel is very near the sea, with no beach, and the noise from the waves crashing against the rocks was very loud
Not somewhere where I would visit again.

Room tip: Stay at another Hotel
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Theenglishcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2016, Gerente at Hotel Best Semiramis, responded to this reviewResponded 23 December 2016

Dear Theenglishcritic,

First of all let me thank you for choosing Best Semiramis as your destination here in Tenerife during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guest’s opinions and try to maintain a high standard of quality and service. We take note of all your suggestions and we always welcome any type of comment from our guests.

We hope to welcome you back in the near future.

Kind regards

Alejandro Rodriguez
Manager

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Reviewed 5 December 2016 via mobile

We and are at this time staying on floor 12 of this hotel for a week. There are fine views over the ocean from our room and the room is comfortable.
We see there are some reviews that say the restaurant is not clean, this is not true and not a fare appraisal of the hotel. The hotel and rooms are cleaned every day to a high standard. The food is served fresh every Day and there is a good selection for international tastes. The busy staff are helpful and hard working. We have stayed at many Hotels this year and will return to this one next year.
So thanks to the staff for a very enjoyable stay.

Date of stay: December 2016
Trip type: Travelled as a couple
4  Thank 253DougC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2016, Gerente at Hotel Best Semiramis, responded to this reviewResponded 23 December 2016

Dear Mr. Doug C,,

Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Best Semiramis hotel.

We hope to have the opportunity to welcome you back in a not too distant future.

Kind regards,

Alejandro Rodriguez
Manager

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Reviewed 4 December 2016

Two persons. very big hotel. Lovely staff. Good breakfast. The "gym" was a sad story for a so called 5 star hotel, on the other hand most guest were older people and they probably didn´t care about gym or not. Very beautiful poolareas but very cold (november) execpt för the smaller pooll and bubble-pool. Over all a nice experiance but more than 4 stars is this hotel not at prestent.

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank kritan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2016, Gerente at Hotel Best Semiramis, responded to this reviewResponded 23 December 2016

Dear Kritan,

We would like to express our gratitude for your visit at our Best Semiramis Hotel and for the time you spent to write a review on your personal experience as this helps us to know where we can still improve in our daily work to enhance our guests’ holiday among us.

Kind Regards from Tenerife,

Alejandro Rodriguez
Manager hotel

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Reviewed 16 November 2016 via mobile

We found the hotel very comfortable. I would say my experience on all inclusive was 4*.
The room was on the 5th floor spacious very clean and comfortable.
The restaurant was busy at certain times but food was varied.
Staff very polite and good overall experience.
We were there on a SAGA package.
Weather was fantastic!

Date of stay: October 2016
Trip type: Travelled as a couple
Thank uckfieldmike123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2016, Gerente at Hotel Best Semiramis, responded to this reviewResponded 27 November 2016

Dear Mike,

Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again.

Best regards

Alejandro Rodriguez
Hotel Manager

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Reviewed 7 November 2016

We had a room on the fifth floor from which we could hear traffic noise if our window was open but the views more than made up for it. The dining room is very busy with many German visitors but the staff do their best to help everyone with drinks and wine served very quickly. The buffet has lots of fresh fruit and salad items and the fish is very good, there is often a queue for grilled meat but there is plenty of choice. We were all inclusive with Saga and were pleasantly surprised by the quality of salad and fish, as well as copious amounts of wine and water, vegetables were overlooked for our taste but perhaps that is inevitable in a buffet. Eating early is the key to having a good choice of food.
Our room was perhaps a bit dated and the wifi there a bit slow but everything was clean and the towels etc and bed linen changed as often as you would wish, Room service was very good.

Room tip: Rooms higher up are quieter
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2016, Gerente at Hotel Best Semiramis, responded to this reviewResponded 11 November 2016

Dear Elizabeth,

Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again.

Best regards

Alejandro Rodriguez
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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