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Average
2 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Tenerife, Canary Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
robin j
Falmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely apartment but holiday was tainted by an unpleasant interaction with one of the owners.”
Reviewed 1 January 2016 for a stay in December 2015
1
person found this review helpful

The apartment itself was great and up until day 5 of our stay the couple who owned it, who live downstairs, were friendly and helpful. Unfortunately the last few days were tainted by an unpleasant interaction with one of the owners. After coming into the property to arrange our check-out and seeing that the apartment was a little untidy she became irate and offensive and we were made to feel like ungrateful, unwanted guests. If I was writing this review halfway through my stay it would have been 5 stars but the episode towards the end really left a sour taste in our mouths.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: balcony and open plan lounge/diner
Liked least: Over the top, offensive comments from one of the owners
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Feb 2016
Thanks for your review. We are pleased that you liked the apartment and found us friendly and helpful. Also thanks for the climbing guide, it has already been made use of by others.

With regards to the "unpleasant interaction", unfortunately there was clearly a difference between our norms and yours with regards to respecting the home of someone else.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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