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“Perfect service for a perfect hotel” 5 of 5 bubbles
Review of Castillo Hotel Son Vida, a Luxury Collection Hotel

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Castillo Hotel Son Vida, a Luxury Collection Hotel
Ranked #8 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
Madrid, Spain
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Perfect service for a perfect hotel”
5 of 5 bubbles Reviewed 8 May 2012

We stayed at Son Vida in May for Four days, and we loved our days there!
Service was the best thing, and the staff in the hotel was incredible. They were really nice and helpful, they always tried to find a solution even when we got late for breakfast ;) and we got fantastic tips for good restaurants. The hotel was awesome, rooms are big and nice, breakfast was delicious and the swimingpool great for relaxing all day. Fantastic hotel for golf as well. novedad having a drink at the nice terraje with am amazing view of the cita of Palma.
If i have to point some improcedente it would be that the wines are a bit overpriced. Also i would keep breakfast open until a bit later, lots of guests arrived just before it was closing.

I strongly recommend this hotel.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diego F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 4 August 2012
Estimados clientes de Madrid,

muchas gracias, thank you very much for your feedback and it is great to read that you enjoyed your stay with us.

Hope you will visit us soon again.

saludos cordiales

GM
Castillo Hotel Son Vida
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829 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
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English first
Alexandria, Virginia
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

The staff at the Hotel Son Vida were very accommodating and we had a great experience! We stayed in room the luxurious suite #670 as Platinum SPG guests and loved the room. It had a huge closet, beautiful bathroom with heated floors and a steam shower, living room, kitchenette and 3 balconies. The view from the room was spectacular. The breakfast buffet was also wonderful.

The best part of this hotel is that the staff is extremely accommodating but not stifling. Little things like we could choose to valet or self-park your car. The customer service was high but you weren't standing face to face with butlers who were expecting tips. It was relaxing and refreshing to choose your experience!

Room Tip: Rooms overlooking the city are great.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 4 August 2012
Dear SPG Platinum clients from Arlington,

thank you for visitung the Balcony of Mallorca, the Castillo Hotel Son Vida, I will share your comments with my team and I am sure they will be very proud to read your motivation words.

Muchas Gracias and sending sunny regards from Mallorca

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm Sweden
Level Contributor
201 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

This is our 5th stay at this magnificent hotel and I really think its just getting better and better. John (the Managing Director) has pulled together a fabulous team and the service is awesome, from front office all the way through the hotel. If you manage to stumble into a problem they will solve it for you without any argument. You can see my previous review from this hotel for more details but in summary:

- hotel standard: excellent, top class
- room standard: very good classic style (without being uber luxury)
- services: sensational even for a 5 star hotel
- restaurants & food: excellent, especially since adding the new Es Vi in a tapas style. Talk to Felix who runs the restaurant for best advice on the menu, he is a star.
- Pool & leisure: top class outdoors (especially the kids pool area stand out from other hotels at similar level). Indoors has it all and is good but could do with a face lift (which John told me will happen this summer when everyone is outdoors by the pool)

I would recommend this hotel to anyone.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RichardU71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 7 May 2012
Dear Guests from Stockholm,

It was great having you and your family again in the Castillo Hotel Son Vida and we really appreciate your comments about the team and his performance.
An honor meeting you during your stay and I am glad that we were able to fulfil your expactations.

I am sure we´ll see us again.

Kind and sunny regards from the Castiilo Hotel Son vida Team

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Stayed at the hotel recently as part of a large business group.
Impressive location, superb food. Breakfast buffet style outside on the veranda was lovely.
We also ate in the Tapas restaurant, where the food was fantastic.
We had lunch & dinner buffet style on two different days, the array of food was unbelievable. Desserts like you have never seen before.
Spa was a little dissappointing, it felt more like a beauticians to be honest. It was certainly lacking a relaxation space or at the very least darkened treatment rooms.
Wi-fi was only free for 24 hours, I think when you are paying the expensive room rate, wi-fi should be available free of charge.
Incredible location. Hard to beat it.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SBradyDrogheda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 25 April 2012
Dear clients from Drogheda, beautiful Ireland,

"Go raibh maith agat" for your nice comments and it is great to read that you enjoyed the stay in the Castillo Hotel Son Vida.
Especially your nice input about our Es Vi Restaurant is much apreciated.

We really hope you will visit us soon again and sending you kind regards from Mallorca.

GM
Castillo Hotel Son Vida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

We have stayed in a lot of five star hotels during the last ten years and for us this was a genuine luxury hotel. Although we stayed in a busy time of year, the service was first class, the food excellent and you never felt as it was crowded. The only con I can think of is that it was a bit pricey as our total costs ended around 10k EUR for two adult and two small children (age 2 and 6) for 7 nights. The staff was caring with the children and the scenery is nothing but spectacular. If total cost is not a big issue for you, I am sure you will not feel disappointed in any way choosing to stay at Castillo Hotel Son Vida!

  • Stayed July 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Erlend76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 8 February 2012
Dear Clients from Oslo,

great to read that you and your family enjoyed your stay at the Castillo Hotel Son Vida.
Please do visit us again when you are planning to come back and I am sure you will have again a great time.

saludos cordiales from Mallorca

GM
Castillo Hotel Son Vida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castillo Hotel Son Vida, a Luxury Collection Hotel

Property: Castillo Hotel Son Vida, a Luxury Collection Hotel
Address: Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Palma de Mallorca
#4 Business Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#6 Spa Hotel in Palma de Mallorca
#8 Luxury Hotel in Palma de Mallorca
Price range (per night): ₹ 17,935 - ₹ 34,245
Hotel Class:5 star — Castillo Hotel Son Vida, a Luxury Collection Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
The Castillo Hotel Son Vida is a turreted 13th century building in a characteristic Mallorcan country house style. The hotel is surrounded by Mediterranean gardens and the golf course Son Vida and two other golf courses; Son Muntaner and Son Quint are only two minutes away. It offers magnificent views over the city and the bay of Palma. ... more   less 
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Also Known As:
Castillo Hotel Son Vida, a Luxury Collection Hotel Palma De Mallorca, Majorca

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