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Reviewed 18 October 2017

Perfect boutique hotel located in the nicer (less touristic) part of the old part of Palma. Modern and spacious rooms, great hospitality (no stiff upper lips), excellent breakfast, nice roof terasse. Ok the gym could be a bit better/bigger, but that's the only thing I can complain about...

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Christian_Gaertner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, Director General at Boutique Hotel Sant Jaume, responded to this reviewResponded 6 November 2017

Dear Mr Gaertner,

We would like to thank you for such a great comment about your stay with us.
It is a pleasure to know that everything met your expectations, especially the service of our team.
Hopefully you will visit us again soon during your next visit to Palma!

Best regards,
Lorenzo Riera | Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Stayed with my wife and children in a Premium room with a large private terrace. The hotel is newly opened and everything is very nice and clean. Staff was super friendly and very accommodating. The rooftop terrace and small pool was great for relaxing, and the breakfast buffet was amazing!

Date of stay: October 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank dktraveler82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, Director General at Boutique Hotel Sant Jaume, responded to this reviewResponded 6 November 2017

Dear dktraveler82,

Thank you very much for taking your time to share your experience with the other travelers.

We would like to thank you for this fabulous comment about your stay with us.

We hope to see you very soon with us again.

Best Regards,

Lorenzo Riera | Hotel Manager

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Reviewed 15 October 2017

As part of a birthday celebration this new boutique hotel did not fail to deliver on all levels. If you like the smaller hotel with attention to detail and emphasis on service this hotel delivers! With exemplary service in every area of the hotel, the management has placed the emphasis on this with success. If you want to feel a bit special then a stay here will not fail to deliver. The staff takes this place to stay to an extra level. From start to finish we could not find fault. The location too is perfect as a base from which to explore the city. The time of year seemed ideal which complimented our short stay. The breakfasts were extensive and of very good quality. We would not hesitate to recommend.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Passenger809915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, Director General at Boutique Hotel Sant Jaume, responded to this reviewResponded 6 November 2017

Dear Sue&Ian,

Thank you very much for choosing our Boutique Hotel Sant Jaume for such a special occasion.

We are very happy to hear that you enjoyed your stay with us. Your comments about the attention to detail and service in every area make us feel very proud of our work.

We do also appreciatte your comments about our location and the breakfast.

We hope to welcome you soon again¡

Best Regards from Palma,
Lorenzo Riera | Hotel Manager

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Reviewed 11 October 2017 via mobile

My husband and I have just stayed in this gorgeous hotel for 4 nights, what a treat. All the usual comments... great location, extremely helpful staff, delicious breakfast in beautiful dining room, relaxing roof terrace with comfortable furniture, both sunbeds or sofas and chairs. We had a couple of minor niggles but the hotel staff dealt with our issues with real charm. We stay in Palma regularly and will definitely be staying here next time.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank Expedition602848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, Director General at Boutique Hotel Sant Jaume, responded to this reviewResponded 6 November 2017

Dear Guest,

Thank you very much for your lovely comments.

We are very glad to hear that we met your expectations. I will share all your words with our team as we have achieved our main goal: client satisfaction.

We look forward welcoming you back very soon with us.

Best Regards,

Lorenzo Riera | Hotel Manager

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Reviewed 2 October 2017

Very nice hotel in perfect, quiet location. We stayed four nights on our 20th anniversary. A great surprise was prepared for us by friends and the hotel staff. So happy they arranged it. Breakfast is fabulous and ask the staff to help you with restaurant bookings - they know what they are doing. Highly recommended

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank PetterGulli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Dear Petter,

Thank you very much for taking the time in leaving a great feedback about your stay in our Hotel. We are really happy to know that you have enjoyed your stay with us and we helped you to have a fantastic anniversary.

We really appreciate your comment about our staff, as we always try to discover the best spots in town in order to surprise our guests!

We hope to welcoming you back soon!

Best regards,
Guest Relations Manager
Boutique Hotel Sant Jaume

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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