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“Good, centrally-based hotel in Palma, Mallorca” 4 of 5 bubbles
Review of UR Palacio Avenida

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UR Palacio Avenida
Ranked #44 of 73 Hotels in Palma de Mallorca
Stockport
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good, centrally-based hotel in Palma, Mallorca”
4 of 5 bubbles Reviewed 13 December 2011

We have now stayed 4 times in this hotel and have had a very good experience each time. It is situated in the Placa Espana so is very central, a stone's throw from the rail and bus transport hub for outward journeys around the island, but is also a short walk away from the tourist attractions, including the magnificent Cathedral, the El Cortes shopping centre and many many good restaurants, both Mallorquin and of other countries. The hotel, an ex-cinema, only has 70 or so rooms and does not seem that big. Rooms are spacious and modern with all facilities, including wi-fi and flat screen TV and mini bar. A couple of loose taps and wall-lights were breaking but were quickly fixed by staff. You can eat either in the hotel's restaurant or in the cafe/bistro and both are good. But the joy of this part of Palma is the close proximity to little side streets and alleys where there are a plethora of bars and restaurants, with prices ranging from the cheap to high-end fine dining. The hotel is easily reached from the airport via a taxi or, more cheaply, by a 2.30 Euro bus ride (route 1) which drops you outside the station hub, 50 yards from the hotel door. We used the hotel at the beginning and end of our holiday so that we had easy access to the airport, but from the transport hub you can catch the old tourist train up North to Soller and the other main trains take you all over this magnificent island (which we did!).

Room Tip: In high season Placa Espana can be busy (although not exceptionally so in the small hours) so why no...
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tonythebigfella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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505 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
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Limerick
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

My sister and I spent 4 nights in the UR Palacio. Location was ideal - across the road from the airport and touring bus stops & beside the Soller train station. There were great little places to eat across the road in the Plaza d'Espagne - try the pizza place where the pizzas were freshly made and so light and delicious. A 10 minute walk and you were in either the touristy parts of Palma or the shopping areas. Breakfast at the hotel was a bit iffy - the food choices were good, however if you'd paid for the fully breakfast experience, it was a bit difficult to order anything cooked. The waitress was quite sullen and seemed to hide away from being bothered with orders. Also, the dining room is small so sometimes you may have to wait for a table. Other than that, very good value, good rooms & beds - pillows were not good tho!

Room Tip: choose a room not overlooking the traffic - however a/c noise can be annoying.
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  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MillieLimerick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
277 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 bubbles Reviewed 18 October 2011

The rooms overlook the most traffic ridden road in Palma. Take ear-plugs to keep the noise at bay. Superficially this hotel is chic but it isn't really. The wall mounted lamps by our bed were falling off the wall. I looked for a socket to charge my phone but the socket was broken. Working out how the gimmicky shower worked was fun. Room was not available till 15-00 hours. Ridiculous! The TV channel selection is useless for English speakers. The hotel lacks a lounge and more importantly it lacks a heart. Leave it for conference goers and suits.

Room Tip: All rooms overlook a busy main road and a popular square
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank artsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, United Kingdom
Level Contributor
231 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 9 October 2011

Modern hotel on the ring road, convenient for the train and bus stations, including number 1 bus to the airport and the number 50 tourist open-topper. Rooms clean and nicely appointed, although ours had the bed in the middle of the room (an upgrade which we hadn't asked for). Breakfast at 6.50 euros in the cafe was idiosyncratic inclusing a packet of cornflakes and a pot of yoghurt but no dish. The translation into English from the Spanish "choice of pastry or toast" into "a variety of pastries and toast" was unhelpful - there was no choice, just undercooked rather cold toasted white bread. The orange juice was good though. The breakfast in the hotel restaurant at 12 euros was almost worth paying the extra for - a good choice of bread, cheese, yoghurt, fresh fruit etc, and there was eggs and bacon (served warm rather than hot) if you asked for it, or omelettes (served hot but rather thin). There was a choice of teas and coffees from a machine. After those breakfasts we didn't eat in the hotel restaurant. The hotel bar seemed to be always closed "I have been told to say it is closed"... but fortunately there are two very pleasant bars just across the street. Reception staff were friendly and helpful, especially with tapas (try Tast over the road) and pizza (Pizza Angela round the corner) recommendations. Overall OK if you're eating somewhere else.

Room Tip: Try to get a room that doesn't overlook the main road - it's very noisy
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  • Stayed September 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ricky3D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 September 2011

This hotel is located in one of the main streets in Palma. It is convenience which having El Corte Ingles (Key Department Store in Spain) in 5 min walk and Old Town in 10 mins. The room design is contemporary. The staff were very nice and friendly. They offered free fruit in the reception area.

The only shortcoming of this hotel is: The room is very small. There was no chair in the room because there was no extra space to accommodate a chair.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SiuGut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristiangf, Director General at UR Palacio Avenida, responded to this review, 29 September 2011
Dear Guest,

I would like to thank you on behalf of all the staff of the UR Hotel Palacio Avenida and myself all these comments about our hotel. This feedback stimulates us to continue with the pursuit of improvement in the service for our guests. It is really a pleasure for us to know that we are working in the right direction in order to satisfy our guests expectations.

Expressing again my gratitude to you and waiting for your next stay in the UR Palacio Avenida,

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UR Palacio Avenida

Property: UR Palacio Avenida
Address: Calle Marques de La Fontsanta 2, 07005 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Luxury Hotel in Palma de Mallorca
Price range (per night): ₹ 7,134 - ₹ 10,807
Hotel Class:4 star — UR Palacio Avenida 4*
Number of rooms: 68
Official Description (provided by the hotel):
The Hotel UR Palacio Avenida is a modern establishment, which opened its doors in 2009 after being carefully refurbished by the well-known architect Bruno Borrione, member of the Philippe Starck team. The result of his hard work was a perfect balance between comfort and design. The materials used and the great details that went into the conversion of this emblematic building, which originally and since 1942 had been the Cinema Avenida, to the current day UR Palacio Avenida, have led to the hotel being a highly considered boutique hotel in the city.The hotel remains open all year round and offers a personalised service to both businessmen and those who simply wish to enjoy their holidays.Its central location, with direct access to public transport makes it easy to reach any part of the island.A few meters away from the hotel is located the largest public parking of the city and only 300 meters away, is located the Hotel UR Mision de San Miguel where a private parking is available for hotel guests of both hotels (costs apply).The Hotel UR Palacio Avenida has 68 rooms, with extraordinary natural light, views of the centre of Palma de Mallorca and modern furnishing, which cares for the smallest detail.The hotel also offers a coffee shop. Wireless Internet access in all areas of the building and a safety deposit box in the room are both free of charge.The modular conference rooms cover a total of 200m2 and have been perfectly designed to meet the needs of any event meeting, banquet, conference or presentation. The modern and comfortably furnished rooms can be divided by mobile panels and are also equipped with internet access, air conditioning, a projector and large screen, and direct access to an exterior terrace which is ideal for coffee breaks.Due to the unique location of the hotel, guests can enjoy the main shopping areas and cultural activities, excursions, golf, restaurants, etc.Also from the hotel reception can be arranged any special request of the guest, boat trips, rent a car, excursions around the island, winery tours, visit to the Caves of Drach, etc.For guests who wish a more personalized service Private Concierge is also available. ... more   less 
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Also Known As:
Ur Palacio Avenida Hotel Palma De Mallorca
UR Palacio Avenida Palma De Mallorca, Majorca

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