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1 - 6 of 222 reviews
Reviewed 15 August 2018

Very outdated hotel, summer in Zaragoza is very hot, particularly the time we were in the hotel, the a/c was “on” but didn't work at all. We changed rooms, and the a/c didn't work in this one either. We had a horrible time sleeping with the 40°C temperatures, and we were woken up by the noise of drops of water coming out of the a/c and straight to the TV, afraid of having an electrical fire we hat to unplug everything. The hotel is old, the decor is very outdated, bed spreads are old and dirty, rooms are not welcoming, and ours smelled horrible. They gave us rooms far away, we had to walk a labyrinth to get to them. Not really in the center of the city. We asked for a refund in the morning and changed hotels immediately. Gave them 2 stars because they gave us a complete refund without hesitation. Service was very mediocre, you don't feel welcomed by staff. For 20euros more per night we found an amazing hotel in city center with the best service possible.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Vep26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

This hotel was a little bit outside of the downtown core. It was a few minutes more of a walk but it was definitely worth it for the savings that you had for this hotel. There is actually on site parking. Would do it again

Date of stay: April 2018
Trip type: Travelled as a couple
Thank willr1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

We stayed here on route to see Zaragoza en-route to south of Spain. The family room is one of the largest we've seen, the staff were helpful and put our bike in the family room for storage. Great value for a family of four.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Catriona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

A lovely hotel with lovely staff. Only thing I would say is that there is no ramp into the building from the road, the lifts are very small and may not even be able to fit a large wheelchair. I had to leave my mobility scooter in a conference room and hobble up in the lift to the first floor. For someone with no mobility, this hotel will not suit, alhough we did have a large enough room that will accommodate and a small stool for the shower was provided.
Also, the height of the undrground car park barely let a Land Cruiser under it. Beware with higher vehicles.

Room tip: Not good for disabled guests
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank SistaBless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

Stayed hear hopefull of a good night sleep on way to balboa checked in everything was great got our large family room eventually after the reception lady grunted it's on first floor it was quite hard to find but got there in the end the room was lovely the secure car park at 11 euros was not secure at all and very tight I did notice about 10 it got locked so after a nice night sleep 8 in the morning the chipping and hammering started and never stopped till we left at ten when checking out the reception told us it's not in our hotel which was a lie all in it was a nice hotel apart from the refurbishment going on above would have been nice to be informed instead of lied to

Date of stay: October 2016
Trip type: Travelled with family
Thank Broady20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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