We stayed at the Monasterio de Piedra hotel in May 2008. We booked the 'especial matrimonio' room (a suite, 157 euros+VAT ) and a "habitacion claustro' (cloister room, 105 euros +VAT) for one night. The price included free parking at the monastery, buffet breakfast and free entry to the gardens for 24 hours.
The suite room and its bathroom was very spacious and had a terrace twice as big as the other double rooms. The entry was from the first floor, then a flight of stairs and a little private reception area. The cloister room had nice views of the cloister, but unfortunately, the window was almost a the corner of the wall, so the view could not be enjoyed by more than one person.
Our main complaint is the little annoying things that one does not expect to happen when paying such prices.
1.We carried our suitcases all the way down the stairs to the main entrance to the hotel. Not very convenient for senior citizens or the disabled. Once at the reception desk, we were told we could have used a side door that leads directly to the 3rd floor of the hotel. There were no signs indicating that was the way to go, so only an old customer would know about it!
2.The air conditioning was not turned on in any of the rooms. Although one is supposed to be able to regulate the temperature in every room, the hotel assumes May is not 'hot' enough for us to be hot. So the aircon is off! That was not very pleasant as our rooms had been closed and hit by the sun for the whole day.
3. Free wi-fi is provided for ONLY two hours. Customers had to go back to reception to request their voucher. It may seem lazy to you, to complain about walking to reception desk, but once you have stayed at the Monasterio, you will realise you can get lost in its corridors, and spend most of your stay walking up and down corridors while you could be enjoying your time doing something else.
4. The gardens are badly signalled. We (and most other visitors) spend hours climbing stairs, going in circles, getting lost, trying to find our way to the famous 'horses' tail fall'. This was because the arrows pointed to the WRONG way! Not one sign but several, were pointing to the wrong direction. It is not fun and it is not fair again on the senior citizens and the disabled, having to waste their time and efforts climbing up and down without getting anywhere.
- Also Known As:
- Monasterio De Piedra Zaragoza