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Reviews (196)
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3 - 8 of 196 reviews
Reviewed 13 September 2016

This is a decent hotel with extremely good wifi, helpful staff and a calm atmosphere. The breakfast is a little basic but it's fine. The only drawback is the distance from town, although the No. 4 bus operates quite a good service. The hotel is near a shopping mall which has lots of places to eat but the best place is the cafe round the corner near the empty water feature where you can sit outside. Tapas and a beer for 3.50. Nothing better on a sunny afteroon.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
4  Thank housewifelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

Not in a million years would I classify this hotel as a 4 star hotel!! The rooms are too small and you definitely well below standards. The hotel is situated in the outskirts of the town and the surrounding area does leave a lot to desire. If you don't want to worry about your car you are better of paying the parking, the hotel will charge you 11 euros per night...
The first thing we noticed upon our arrival was the sold drinks and coffee dispensing machines, so if you want to get a drink you have to get it from the machines rather than from the cafeteria, the reason been that there is no staff at the bar...
The cleanliness leaves a lot to be desired, our bathroom was not properly clean, when we rang the receptionist and told her so, her answer was that there was no cleaning personal to clean it, she didn't even offer to gives us a different room... I have posted a couple of pics but decided to avoid publishing the one of the wc as it was just too awfull... Someone forgot to pull the chain... And whoever was meant to glen the room forgot to check the wc
Thankfully we had our own toiletries as there was none in the room, not even a bathrobe... Only a single set of towels. The booking was for two people.
Regarding the Internet connection we were unable to use it and none of our phones or computers would connect to it, far too slow and that is taken into account that we are premium guests...

Stayed: August 2016, travelled as a couple
4  Thank Golita12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2016

The hotel is suitable if you arrive by car as it is located just next to highway exit. The best thing was the staff at reception. They helped and were willing to do their best to accomodate the guests.
The very limited common areas were modern and clean, unfortunatelly not the room decorated in old AC style.
The bed was a tiny queen, the matress very old and crampy, the pillows ever worse and impossible to use for head support. The closet was so small you couldn't store more than 3 pieces, besides to open it, you had to stand far away, as no space between the bed and the closet.
The bathroom, which I liked a lot was very nice, with above everage bath tub and excellent water pressure.
The TV was fine and the insulation not good at all. You could here everything!
Said all these; The hotel just complies with: come, sleep, leave and nothing else.
I would not repeat if I were in Huelva again, due to not good sleep experience.

Room Tip: At the back due to street noise
  • Stayed: May 2016, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Ludwig70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía C, Gerente at AC Hotel Huelva, responded to this reviewResponded 23 May 2016
Google Translation

Estimado cliente,

Gracias por sus comentarios. Tomamos nota de todo lo que nos comenta y pasamos la información a los departamentos correspondientes.

Reciba un cordial saludo,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2016

This seems like a nice enough hotel. Clean, modern. However, on the website it said under Guest Room Information / General Room Amenities "Coffee Maker / tea service". I took this to mean that the rooms had the standard 'hot pot' and a couple of packets of instant coffee. They do NOT. I went down and asked the manager if any of the rooms had a 'hot pot' and she said "no". So, that's a negative for me. I like to wake up and have a cup of coffee in the room in the morning. I even bring my own extra coffee. But I don't bring a 'hot pot'. I thought every hotel in the world had such a thing.

  • Stayed: April 2016, travelled on business
    • Location
    • Rooms
    • Service
1  Thank RandyM905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2016

Good news: the place felt new, the lighting in the public areas was atmospheric, there is a modern vibe, the staff are nice (and speak english), parking is easy and free.
Bad news: its right on the edge of town and its a long walk to get to the centre, there is no bar or restaurant on site, the bathroom door has a 10mm gap all around it and no extraction so steam and smells come into the small bedroom.
We were there in February, and they had done the common thing of turning off the air conditioning plant, so our room was boiling hot with no way of cooling it down.

Room Tip: The eastern side of the hotel faces out open plains, and has good views.
  • Stayed: February 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank English_INTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucía C, Manager at AC Hotel Huelva, responded to this reviewResponded 7 March 2016

Thank you for taking the time to make your comments in regards to your recent stay at the AC Hotel Huelva.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Huelva.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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