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All reviews roc flamingo cocktail games half board club room aqua zumba pool view plenty of choice restaurant and bar staff stayed bed and breakfast evening meal fish dishes short break few minutes walk small fridge central location lovely hotel the air conditioning
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Reviewed 26 September 2022 via mobile

Loved our holiday here the hotel is spotlessly clean and the staff are very welcoming.
Very close to the square and surrounded by lovely bars.
Breakfast was fantastic so much choice and plentiful.
Swimming pool lovely and the rooms were lovely.
I will definitely stay here again.
Top notch .

Date of stay: September 2022
Trip type: Travelled as a couple
Thank W2160WCnicholasm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deputy Manager Alua Soul Costa Málaga, Owner at AluaSoul Costa Malaga, responded to this reviewResponded 27 September 2022

Dear guest,

Thank you for choosing to stay at our a hotel for your holidays and for sharing your feedback on your stay. We appreciate your comments about the cleanliness and professionalism and friendliness of our staff. We are very happy to hear that the breakfast met your expectations and that you liked your room. We hope to see you again soon.


Always at your service,

The management Alua Soul Costa Málaga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2022

We have just returned from a 5 night stay at AluaSoul. The hotel was clean and nicely decorated, particularly the reception area and the bar area. The rooms were a little more basic but had everything you'd need. The balcony was disappointing, it was very small and only just fit two chairs and a small table. It was €10 extra per day for a sea/pool view room paid on arrival (the sea view is fairly obstructed with other hotels) and an extra €5 per day to use the safe in the room which I think should come as standard. The air con in the room wasn't very effective unless you were stood directly under it and was quite noisy. The maid service was great and rooms were thoroughly cleaned each day. The pool area was nice and relaxing. The pool opens at 9am and we did experience some towel reserving whilst people went for breakfast but we still managed to get a sunbed most days. The sunbeds themselves were quite uncomfortable if you were staying by the pool all day (unless you paid for the fancy ones but they were shaded). Would've thought they'd be nicer for a 4* hotel. There were exclusive areas for those in the "favourites club" which seemed a bit elitist and weren't fully utilised when we were there so seemed like a bit of wasted space. We went half board so had a buffet breakfast and buffet dinner. In future I would just go for bed & breakfast as the food was disappointing. We had dinner in the hotel for the first two nights then ate out the rest of the time. Although Alexia who worked in the restaurant was absolutely fab with my dietary requirements and walked round with the chefs both nights pointing out what I could/couldn't have which I really appreciated. The hotel had entertainment on each night and the two nights we stayed in to watch it was good. The entertainment manager was great. The hotel is perfectly located for bars and restaurants. It is a little further to the beach but still walkable (although make sure you get the lift back up from the beach near the Ship Inn, the steps back up are a killer). All in all a good and comfortable stay, just some room for improvement.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Katie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deputy Manager Alua Soul Costa Málaga, Owner at AluaSoul Costa Malaga, responded to this reviewResponded 26 September 2022

Dear guest,

Thank you for choosing to stay at our a hotel for your holidays and for sharing your feedback on your stay. We thank you again for such a detailed review. As we are a city hotel we cannot provide a sea view because we are located in the centre of Torremolinos. Thank you for highlighting the cleanliness, facilities and the mention of our professional staff. We find your comments very useful and will take them into consideration. Thank you again for your valuable time. We would love to see you again soon.

Always at your service,

The management Alua Soul Costa Málaga

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Reviewed 22 September 2022 via mobile

Had an excellent time at this hotel. Staff were all v pleasant and polite and acknowledged the fact my husband speaks fluent Spanish. The entertainment and swimming pool were very good and the bar was very good too. Breakfast quality was great and plentiful. It was a good time of the year to go as the weather was still warm. Torremolinos has everything you need...shops, bars & restaurants. Would DEFINITELY go back.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Margaret H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deputy Manager Alua Soul Costa Málaga, Owner at AluaSoul Costa Malaga, responded to this reviewResponded 23 September 2022

Dear Margaret,

Thank you for choosing to stay at our a hotel for your holidays and for sharing your feedback on your stay. It is our goal is to make our guests’ experience as enjoyable and inviting as possible and we are pleased to know our staff went above and beyond to create this experience for you. We sincerely thank you for your comments which we find very useful as they help us to value our service. Thank you again for your valuable time. We would love to see you again soon.

Always at your service,

The management Alua Soul Costa Málaga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2022 via mobile

Really enjoyed our stay .staff friendly and helpful. I speak Spanish language and they respected that.breakfsst really good.pool aea excellent.
Entertainment good.
Nothing negative..we would definitely stay here again..

Date of stay: September 2022
Trip type: Travelled with family
Thank P1316KMbarryh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deputy Manager Alua Soul Costa Málaga, Owner at AluaSoul Costa Malaga, responded to this reviewResponded 22 September 2022

Dear guest,

Thank you for choosing to stay at our a hotel for your holidays and for sharing your feedback on your stay. It is our goal is to make our guests’ experience as enjoyable and inviting as possible and we are pleased to know our staff went above and beyond to create this experience for you. We sincerely thank you for your comments which we find very useful as they help us to value our service. Thank you again for your valuable time. We would love to see you again soon.

Always at your service,

The management Alua Soul Costa Málaga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2022 via mobile

Enjoyed a 10 night stay in this hotel. Rooms cleaned every day and food was excellent, some holidaymakers were unhappy with the food but we were half board and enjoyed fresh fruit and yoghurt followed by either continental or full English breakfast every day. There was everything you could possibly want. Evening meal also gave plenty of choice with a white or red meat savoury dishes, pasta/pizza dishes, grill dishes of pork or chicken and a fish dish daily - along with multiple salad and veg dishes. Sweet course was also varied and enjoyable. Didn’t expect to pay for water at evening meal but it was only €2 a bottle.
Entertainment, wellness, animation provided by Viktoria was excellent. We especially enjoyed the chocolate wellness experience, also the Avacado facial (which we’ll continue try out at home) and the daily cocktail game which was fun taking part in.
Also impressed by the particularly friendly bar and restaurant staff who provided great service with a lovely smile.
Only slight criticism is the usual difficulty you experience with all hotels in securing a sun bed in the sun as some were in the shade depending on time of day. However we did succeed most days in enjoying relaxing in the sun. Also enjoyed spending time at the beautiful long beach/promenade.
There’s not a huge amount of choice of live music bars for those that enjoy a sing song / dance / bit of karaoke but there’s plenty of pavement cafes / restaurants and tapas bars.

Date of stay: September 2022
Trip type: Travelled with friends
Thank Ishbel59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deputy Manager Alua Soul Costa Málaga, Owner at AluaSoul Costa Malaga, responded to this reviewResponded 20 September 2022

Dear guest,

Thank you for choosing to stay at our a hotel for your holidays and for sharing your feedback on your stay. It is our goal is to make our guests’ experience as enjoyable and inviting as possible and we are pleased to know our staff went above and beyond to create this experience for you. We sincerely thank you for your comments which we find very useful as they help us to value our service. Thank you again for your valuable time. We would love to see you again soon.

Always at your service,

The management Alua Soul Costa Málaga

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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