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“Enjoyable holiday spoilt by the lack of no-smoking areas”

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ClubHotel Riu Costa del Sol
Ranked #13 of 72 Hotels in Torremolinos
Reviewed 5 November 2012

We were booked into the Luca Costa Lago hotel on the same road. 8th - 21st October 12. On arrival we were offered an "upgrade" free of charge to the BELPLAYA. On reflection I think that I should have refused it. The Costa Lago was undergoing refurbishment, and I think that maybe we were offered an upgrade to avoid any complaints! The BELPLAYA is a nice hotel, but as a non smoker I found it impossible to find a smoke free are in the open air. Perhaps the Hotel, should they read this, will consider providing an area for the non smokers to retreat to in the open air. I asked the manager to consider this, he said that he would lift the screen on the terrace while the weather was good, but it never happened.We had stayed at the Cost Lago the previous 2 years and will be back there next year. The entertainment wasn't great, but it must be difficult to cater for a multi-national audience. The food was very acceptable, and the service was good. The patios were the biggest draw-back for me because I always enjoy a night cap on the patio, and this was spoilt by the neighbours smoking and the smoke drifting through. I think a design fault of construction of the patios. Our room had noisy air conditioning, & loud neighbours.

  • Stayed: October 2012, travelled with friends
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1  Thank baznoble1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,404 - 2,408 of 3,991 reviews

Reviewed 3 November 2012

The only thing that is not all inclusive in this hotel is the entertainment, this was very poor only one person who always seemed to seek out those guests that he knew he did not try to engage all guests. The rest of the staff were very friendly and could not have tried harder to ensure we have a good holiday, the accommodation and food were good. This was our second time at this hotel but due to the poor quality of entertainment we don't think we would go back a third time.

Stayed: October 2012
1  Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2012

We spent ten nights at the riu belplaya from 19th oct to the 30 th . the staff were wonderful the rooms were kept spotless and the food was varied and always available . anyone who does not have enough it was there own fault . The only thing that lets this hotel down is the lack of entertainment at night especially,the one guy who does the activities during the day also has to double up as entertainment staff at night time introducing the very poor acts . In ten nights we saw the magician twice ,same singer twice, same flemenco twice. All finished by ten o clock ! Then its just background cd s .We were lucky that we were a party of four to make our own entertainment ,but i saw alot of bored faces.and people drifted off to bed by half ten

Room Tip: ask for a pool view worth the extra .
  • Stayed: October 2012, travelled with family
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1  Thank bomberslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2012

Excellent hotel - upsides include the food with a splendid variety of food on offer and all to a good quality. The room was fine with a decent bathroom and an excellent shower. TV even hadUK channels! Evening entertainment was a bit hit and miss. Reception and restaurant staff always happy and helpful. Only complaint would be the number of flies around the pool area.

  • Stayed: October 2012, travelled with family
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Thank CarlHathaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2012

Back from 2 weeks in Costa Lago about a month ago with my family and an other 2 families. The hotel is decent and the food was impressive especially in the first week (got a bit repetitive after 2 weeks) but there was always something to eat. The set meal times for Dinner are not great but as the hotel is so busy you can see why. The entertainment was basically non existent so I think this something RIU will look into.

One problem was that the bar staff seemed to want to serve "older" or other non british customers before myself and friends regardless of the fact they knew we where waiting longer (sometimes upto 5 minutes). I found this quite rude and I would advise you nip it in the bud early or you will have to suffer like we did. Afterall you are on holiday and don't want to moan but it does get annoying after a while!

My most important information for you is to NOT use the Tour/Exchange shop just over the road from the hotel. We heard numerous stories of the buses not turning up and people not getting a refund. I was also informed the staff were lowering the exchange rates just when your changing money. I suggest you go further along the beach front to find a different tour/exchange shop if you are looking for excursions or to change your money.

I would also advise not to go to the bar on the corner of the road leading upto the hotel (next to the mini supermarket) as the man is extremely rude and his beer is flat/warm. Your better walking along the front to Kennedys.

All in all I would go back to the hotel but maybe for a week next time

  • Stayed: September 2012, travelled with family
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3  Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Costa del Sol

Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#8 Luxury Hotel in Torremolinos
#10 On the Beach Hotel in Torremolinos
#12 Family Hotel in Torremolinos
#13 Romantic Hotel in Torremolinos
Price Range: ₹ 10,407 - ₹ 19,594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Costa del Sol 4*
Number of rooms: 596
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Visa ... more   less 
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Also Known As:
Hotel Riu Belplaya
Riu Belplaya Torremolinos
ClubHotel Riu Costa Del Sol Torremolinos

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