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“Excellent Hotel and Fantastic Staff”
Review of Hotel Riu Nautilus

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Hotel Riu Nautilus
Ranked #3 of 71 Hotels in Torremolinos
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Hotel and Fantastic Staff”
Reviewed 24 February 2012

I stayed at the Hotel Riu Nautilus with my wife, two children (aged seven and eleven months) and my parents for seven nights from 12 February 2012 to 19 February 2012.

The hotel was clean, the food at breakfast and dinner was plentiful and the rooms were pretty spacious - and contrary to earlier reviews the staff (both at the reception and throughout the rest of the hotel) were absolutely fabulous from start to finish. I suspect that the staff were pleased to make a fuss over my two children (bearing in mind that there were not too many children staying at the hotel at this time) - but to be honest this really made us feel at home and made our holiday!

I would certainly recommend others to stay at this hotel - it is in a prime location (near the Benalmadena Marina and La Carihuela Beach) and has excellent transport links to other attractions such as Malaga, Mijas and Gibraltar!

In summary - a fantastic holiday whilst others in the UK suffer with the cold weather!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Kevinb1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,372 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (444)
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English first
West Yorkshire, England
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 February 2012

The coach from the airport stopped on the road outside, with the exit door opening on to traffic in the centre of the road (one way street), We then found ourselves dragging cases across about 25 yard area of pebbles, set in concrete, then across a tarmac access area and finally up steps. We later realized that there was a ramp available, to the side, but this
is not immediately obvious to tired strangers arriving. There was no guidance from the coach driver, nor were any hotel staff present. The first part of this progress was not safe and the second was inconvenient.

On subsequent examination of the area, we realized why the coach did not leave the road to come to the hotel frontage, because at one side of hotel`s area, next to the road, there was a large hump in the tarmac, which would obviously risk the coach grounding.

One should be able to expect a four star hotel to have rectified their tarmac hump, but whilst it existed, to have provided guidance and assistance to new arrivals.

Having arrived at reception, we were then told that they could not forecast when it might be
possible to be able to bring the cases to our room. Having got up, at home that morning,
at 3.0 a.m, we wanted to have an undisturbed afternoon rest and so took our cases to the room ourselves.

The immediate area next to the hotel is the typical Costa Del Sol concrete urban sprawl, but as this was expected, it did not disappoint us. The area to the sea front is better, with a
pedestrian promenade, stretching long distances in either direction, one of these being to
the unusually attractive Benalmadena marina.

Having got over the sub standard arrival and reception, we discovered that we had got a room as high as requested. The outlook was across to flats opposite, but again not unexpected, in such an urban area.

From then on, were were able to enjoy the usual Riu high standard which we have come to expect from other Riu hotels at which we have stayed.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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Helpful?
5 Thank harwilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amersham
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 8 February 2012

The hotel's address is for Torremolinos, but in fact it is right by the border for Benalmadena. The location is great, the garden entrance backs onto the beachfront promenade, literally 10 metres from the beach. If you turn right out of the gate and walk 10 minutes, you will arrive at the Puerto Marina, which is full of wonderful shops, eateries.bars, boats and things for the children. If you turn left out of the gate, the prom will lead you to La Carihuela ( the old fishing part of Torremolinos), which has loads of seafood restaurants and shops and bars. Further along and you'll reach the main part of Torremolinos, with all the streets of shops, restaurants, bars, nightclubs and other activities.

The hotel's area is quite peaceful, but not boring, with bus stops nearby taking you to Malaga, Mijas, Fuengirola, Marbella etc.

On entrance to the hotel it is a relaxing ambiance with marble floors and comfortable seating, and an efficient reception. The lounge bar with the entertainment is on this floor ( which can be a bit hit and miss ), and also the outside terrace, which is nice to sit on in the evening.

The dining room has allocated tables in the evening for either the first or second sitting dinner, and this can also be taken on the terrace if you so wish. The food is wonderful, fresh and hot, with a good choice of menu, lovely salads, meat and fish cooked in front of you, and lots of delicious desserts. When ordering drinks etc , you can either pay up front or sign a chitty and pay at the end of your holiday.

Breakfasts are a more relaxed meal where you can sit where you like, and there is a delicious array of breads, cakes, cooked meats , cheeses, eggs ,bacon, churros, etc.

There is a snack bar by the pool, which sells light lunches, pizzas, burgers ,cakes, ice creams, drinks.

Children have a small kids club during the day, and a mini disco in the evening, and there is also a childrens pool too.

I've been to this hotel twice, and both times I've stayed in the annexe part of the hotel, the bedrooms here are spacious with ample storage space, mini bar / fridge, air con and ceiling fan, the t.v. only has 2 English speaking channels and both of them are news ones. There aren't any tea / coffee making facilities, so bring your own. I assume the rooms in the main part of the hotel would be the same. Beds are very comfortable.

The whole hotel is very clean and up to the usual Riu standard. I wouldn't hesitate in staying here again. Enjoy your time here, and don't forget to apply for your Riu membership card, which will enable you to receive discount off your bar bill and also various perks with booking future holidays.

  • Stayed August 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank chantelleAmersham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
123 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 February 2012

My partner and I have just returned from having a weeks stay at the Riu Nautilus ,after reading the review’s I can understand why people were not happy ,we were quite fortunate that our room was in the annex part ( this would not suit everybody special if you have mobility problems) and on second floor with a side view of the sea we did get the sun up till about 2 o’clock and though there were doing a bit of maintenance work on the block across the road it did not effect us. On arrival were offered champagne or orange juice, which was a nice touch. We ate in the hotel restaurant for both breakfast and dinner and the quality and choice of food available was very good some nights were better than others, it was not always hot but there is a microwave. The rooms are kept very clean. The hotel is in a lovely position on the promenade and across from the beach and a few minutes walk from Benelmadena marina, we also walk on the promenade up in to Torremolinos one day, you can catch the bus across from the hotel if you wanted to. Tom’s tavern is one of the cheapest bars around and straight across from the main hotel doors. What we paid for this holiday we were very impressed and would go again

Room Tip: Rooms that are on the ground floor in the annex do not look like they would get any sun.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank yorkshire9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucestershire, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 February 2012

We stayed in this hotel for 1 week at the end of November, and had a really lovely time. The weather was fantastic which obviously helped! The hotel rooms are clean and spacious, the food was always plentiful and hot. I cannot understand people saying not enough choice...i've never seen so much choice. The hotel is in a great location next to the beach and close to pubs, restaurants etc. It is spotlessly clean, in all areas of the hotel. The staff were all excellent and very knowledgable on trips, local transport etc. A special mention to the chap by the pool looking after sunbeds/umbrellas, he was very nice and extremely friendly to all the guests. I would stay in this hotel again in a heartbeat, we had a fantastic time.

Room Tip: choose a high floor
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cas1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Nautilus

Property: Hotel Riu Nautilus
Address: Avenida Salvador Allende 39 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Torremolinos
#1 Luxury Hotel in Torremolinos
#2 On the Beach Hotel in Torremolinos
#2 Romantic Hotel in Torremolinos
#3 Family Hotel in Torremolinos
Price range (per night): ₹ 7,494 - ₹ 22,351
Hotel Class:4 star — Hotel Riu Nautilus 4*
Number of rooms: 293
Official Description (provided by the hotel):
* Located 2 km from Torremolinos* 3-storey and 7-storey buildings* 2,500 garden* Separated from beach only by the beachfront promenade* 700 m from Puerto Marina* 700 m from various shops* 8 km from the Malaga airport* 100 m from a bus stop ... more   less 
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Also Known As:
Riu Nautilus Torremolinos
Riu Nautilus Hotel Torremolinos
Hotel Riu Nautilus Torremolinos, Costa Del Sol

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