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All reviews ferris wheel rooftop bar big wheel open to non residents great location small pool old town breakfast room is until noon loved this hotel lovely hotel lovely bathroom perfect stay walk in shower powerful shower a city centre hotel junior suite
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Reviewed 4 weeks ago via mobile

We had a lovely 2 day stay at the room mate valeria. The rooms are clean and decent the beds are very comfortable. The bathrooms/ toilets are great as well. It is very well located just a 1 mimute walk from the city center. The staff was very kind and helpful. Also the morning breakfast was great. All in all we had a great time staying at the hotel.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank Prerana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomMateValeria, Assistant Front Office Manager at Room Mate Valeria, responded to this reviewResponded 4 weeks ago

Dear Prepana,

Thank you very much for taking the time to write such a great review about Room Mate Valeria.

Knowing that you have enjoyed that much the hotel, its locations, the rooms, its comfort, our breakfast and especially the helpful and kind staff, is the best compliment we can get!

We are looking forward to welcoming you back in your new home in Málaga!

Best regards.

Eduardo Cantero
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2019 via mobile

The worst nightmare is staying at a hotel operated by rude uncivilised people - Just got checked in by the most rude receptionist named Mariojo - as soon as we entered the hotel, she started off with rude conversations, unwelcoming attitude with no respect to guests - very appalling for a hotel like this!!! The management of this hotel should consider giving some training lessons to their staff and to Mariojo

Date of stay: February 2019
Trip type: Travelled with family
Thank tsangclare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatrinL460, General Manager at Room Mate Valeria, responded to this reviewResponded 4 weeks ago

Dear tsangclare,
It is a shame to read you did not enjoy your stay with us. Regarding your comments about our recepcionist Mariajo, we are extremely surprised with your bad review as she is one of our most recognised recepcionist when it comes to customer service. Our team has been correctly trained and customer service is one of our most valuable feature in our hotel.
We really regret to receive your critic about her attitude. We hope you may understand that we honestly considere your comment unfair, as the incident ocurred due to a technical issue with our ID scanner.
We really apologise for this inconvenience. We assure you the issue was solved inmediatelly.
Kindest Regards,
Katrin Laguna
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2019 via mobile

I’ve stayed at 5-6 room mate hotels in Rotterdam, Milan, Barcelona... they are all fabolous boutique hotels with lots of personality. Valeria has an ideal location right in the city center with ocean views and the ferries wheel right outside. The hotel is only 3 years old so all furnishings are spot less and decor is onfleek. The Rooftop bar with outdoors pool is really nice. Breakfast is really good. All in all this is the best hotel in Malaga according to my taste. Also, there’s a huge Parking garage next to the hotel so it’s easy access with rental car too. You’ll get a discount for parking from the hotel.
Staff is super friendly. Extra bonus for the fact the hotel is All in on sustainability. All staff wardrobe is made from sustainable and recycled materials (Ecoalf).

Date of stay: February 2019
Thank Karesson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomMateValeria, FDA at Room Mate Valeria, responded to this reviewResponded 11 February 2019

Dear Karesson,

What a wonderful review regarding your recent stay with us. I am very happy to know how fabulous you thought our Hotel was and how much you enjoyed your stay with us.

I am glad that you liked our rooms, the location and the breakfast but most of all that the team was helpful and friendly.

It was a great pleasure having you here at Room Mate Valeria and we look forward to welcoming you back in the not so distant future.

Kind regards,

Manuel Contreras / Front Desk

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Reviewed 4 February 2019 via mobile

Visited this nice bar for a drink. It was almost empty.
Before leaving we sat down on the sunbed for a couple of minutes. The bartender ran to us and told
us if we were not hotel guests, it is not allowed to use the chair. Very boring attitude. (!)

Date of stay: February 2019
Trip type: Travelled with friends
Thank Experienced_travel84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElenaRuedaMoreno, Front Office Manager at Room Mate Valeria, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are sorry to acknowledge that your visit to our roof top bar was not up to your expectations.
Even during winter time, Malaga has a stunning weather and many of our in-house guests like to enjoy it during the day by laying relaxingly in the Balinese beds at our Roof Top Bar. As the space is limited, if we allowed all our terrace visitors occupy the beds, we would fast run out of them. This is the reason why, from 11h to 19h, we reserve the area of the beds for guests staying in the hotel and so is mentioned on the Roof Top Bar and Pool norms available to all our visitors on the wall at the entrance of the terrace.
Of course, the rest of the roof top area (the tables and the counter) is always available to our guests, either those who stay at the hotel or those who come from the outside.
We hope that you understand our internal procedures and regulations.
Hopping to have the pleasure to welcome you again at our beautiful Roof Top Bar, we remain at your disposal.
Yours Sincerely,

Elena Rueda Moreno
Front Desk Manager

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Reviewed 16 January 2019 via mobile

This is our second visit which was just as good as our first. Staff are very welcoming and friendly. Our room was very well equipped and spotlessly clean. The roof top terrace is such a wonderful way to relax and unwind after a busy day sight seeing.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank H1422TGsusanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoomMateValeria, Recepcionista at Room Mate Valeria, responded to this reviewResponded 17 January 2019

Dear H1422TGsusanh,

Thank you very much for such a nice feedback. We are more than happy to know that everything was perfect during your stay with us, and also, that you have enjoyed the roof top bar and the rooms.

It was our pleasure to have you as our guest for the second time.

We are looking forward to seeing you again in a very near future.

Thank you very much.

Kind regards.

Pedro Contreras
Front office agent.

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