I am giving the average rating to AC Malaga Palacio because some issues that I did not experience in an other hotel.
I stayed in from 8/21 to 8/25 - 2012....checking in was ok despite the attitude of the woman at from desk, when I asked if the room has a queen size bed and view as previouslly requested, she replied, "yes, yes queen bed, view, nothing wrong with the room it's perfect". I said "well I have to see the room first and then will say if it's perfect" (w/ smile, I was joking - all in spanish) her co-worker (male) said "what" then she said very serious "I am not laying to you, the room it's perfect" oooooh wow...WELCOME TO AC HOTELS IN MALAGA.
The room on the 4th floor was fine, confortable, clean, nice bathroom, furniture, flat tv etc....everything fine...despite the ugly color in one of the walls dark (gray-green), bad pictures frames (none art in it) on walls, very old dirty curtains in need of change or clean and last the glass door and window to the balcony NOT SOUND PROOF.......but I was ok w/ that.
My room, 4th floor above the shiping and reciving area during day and garbage collection at night was noisy.... (3 to 6) floors are none smoking, (7 to 10) smoking and above 10 ocean view suplement of 25 euros; so I stayed in my noisy room and I got used to it.
*The breakfast was very good, food selection and nice servise from wait-staff.
*The restaurant is very nice on the 15th floor, has a beautifull view of the city; food it's good and againg nice service from the wait-staff very nice!
*The bar at night, in the same area of the restaurant offer music and drinks in nice setting around the pool. and good service from wait-staff.
Don't get me wrong although I had issues w/ front desk and the room I got,.. this is a very nice hotel beautifull building w/ retro 50's 60's look decor in comun areas, nice lounge and excellent location.
I will recommended this hotel to any one and most like it I will return (because I have a Mirriott account)
But if you like great customers service for what you pay from begining to end there are other choices.
Pros...Location, facilities, pool, big rooms, very good brakfast, restaurant and good wait-staff
Cons....No safe in rooms, some rooms in need of nice decor, front-desk old-timers w/ attitudes,
disorganize check-out. no attendant at pool side
- Official Description (provided by the hotel):
- Traditional Hotel Residencia in city center, overlooking harbor; near Cathedral. ... more less
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- Also Known As:
- Ac Hotels málaga
- Ac Hotel málaga