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All reviews puerto banus bar amara pub next door pool bar lovely hotel robin hood on arrival star hotel upgraded to a suite fresh orange rooms face hen party romantic break busy road smaller pool we stayed half board an upgrade
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Reviewed 25 July 2016 via mobile

The hotel is about 5/10 mins drive away from banus strip and cost about €18 in a taxi one way. The hotel was immaculate and the staff were great. The drinks are quite expensive there but the pub next door is cheap! And it's brilliant of a night time there with great live music. If you dont want to pay hotel prices for food, directly across the road is a little strip of restaurants and there is a fab one called Lolas, super cheap and amazing tapas! The pool was a lovely temperature and there was always sunbeds available. The only thing that i didn't like was the iron in the room, it was so bad it wasn't really worth using so bring your own! Also, lack of lighting was annoying when trying to get ready for a night out there was a few lamps but all with dim bulbs. We got a free upgrade witch was lovely the balcony was huge! Would definitely come here again!

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank steph890151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this reviewResponded 28 July 2016

Dear guest,

We thank you for your kind feedback and sharing your impressions with other readers. We are pleased that you enjoyed your stay and were satisfied with our service.

We are at your whole disposal and hope you can come to visit us soon. In the meantime we will keep working to achieve all our guests enjoy their stay at the hotel.

Regards,
Estefanía López
Senator Banús Spa Hotel Manager.



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2016

Amazing hotel Receptionist very helpful , suite with lounge was very clean lovely and spacious. added bonus bottle of cava on arrival and fruit kebabs with chocolate sauce.. Breakfast was very nice fresh eggs any way you like thou a selection of English sausages and bacon would also be nice !! Pool area and pool bar and food is very good thou a little slow at times .. Overall our 3rd visit and just love this Hotel also because it's adults only

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms
1  Thank Marieann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this reviewResponded 28 July 2016

Dear guest,

It is a pleasure for us to know that you enjoyed staying in our hotel as much as your review said. We are delighted that you enjoyed your stay and our breakfast.

The whole team is at your disposal and we hope you come back to visit us on another occasion. Meanwhile we will keep working to achieve all our guests enjoy their stay with us.


Kind Regards,
Estefanía López
Senator Banús Spa Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2016

Room tip: Suite fourth or fifth floor
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this reviewResponded 25 July 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 July 2016

We have just returned after a week in Senator Banus and enjoyed our stay very much. We had a suite on the 4th floor and it was comfortable, very clean. Everyday we had clean towels and a lovely clean room to come back to. A very large balcony with beds and table and chairs, sofa and small table.
I agree with another reviewer that it does not meet 5 star standards but just with small touches like clean pool towels each day and pool waiter service.
The staff are so lovely and friendly to everyone.
This hotel attracts HENS and STAGS and a younger age group but we never had any problems, maybe we were lucky.
There is no evening entertainment so most of the guests disappear after dinner to other places. The Robin Hood next door is very good for food, drink and entertainment. Some very nice restaurants a short walk away and over the bridge. We highly recommend ABA the food was excellent. We were half board and the hotel food was very good but we had a couple of meals elsewhere.
This is perfect if you are looking for a quiet holiday but not for you if you like shops and bars nearby and the beach although not far away is hard to walk along and not a pretty beach.
If you are looking for value for money then this is for you.

Room tip: The suites are just lovely
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this reviewResponded 22 July 2016

Dear Guest,

It’s a pleasure for us knowing that your stay at our hotel was so good as you told us. Your comment makes us feel really proud of our daily work, with the only aim of achieving your perfect holidays.

Our hotel is situated in the heart of the Costa del Sol and in a wonderful location, just 6 km away from Puerto Banús with many interesting restaurants around the hotel.

We stay on your whole disposition and hope that you return really soon to the Senator Banus Spa so you can enjoy again all our services.

Best regards,
Estefanía López
Senator Banús Spa Hotel Manager.

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Reviewed 4 July 2016 via mobile

Stayed at this hotel at the end of June. Very nice, and clean hotel. Facilities are great; lovely swimming pool and plenty of sun loungers. Good seating area at the bar too.
There were numerous stags and hen parties staying at the same time, which made sitting by the pool a little less relaxing as they were loud all the time. Put my bags and towel on a sun lounger in the morning, to come back and find they had just been thrown on the ground and someone had taken the lounger.
Waiting a long time to order at the poolside bar due to the amount of cocktails for various groups that had been ordered.
They would use their own speakers to play their own music which would drown out the poolside speakers which was a little annoying.
Would love to stay at this hotel again, if there wasn't big groups of teenagers partying; that's not what I come on holiday for.

Otherwise, hotel is in a good area, would preferably need to drive, unless you wanted to get taxis anywhere. Not much restaurants around the hotel. 25euro taxi to estepona and 20 to benhavis.
Short walk (about 10mins) to Salduna beach which is small and quiet. Sun loungers are 16euro for the day.

Hotel room is big and the cleaners do a great job. Although I was staying in a corner room and the sun didn't come to the balcony at all.

Otherwise, lovely hotel, just depends who is staying there at the same time I guess.

Date of stay: July 2016
Trip type: Travelled as a couple
4  Thank louwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this reviewResponded 22 July 2016

Dear guest,

We are sorry to read your holidays were not as good as they could have been.We sincerely regret your experience at our hotel, as well as we would like to apologise for all the inconveniences caused by some customers. We do hope to see you again.

Best regards,
Estefanía López
Senator Banús Spa Hotel Manager.


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