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All reviews free wifi one night fitness room outskirts of town nice room nice hotel recommend this hotel business trip playstation build wartburg castle source foot parking sauna desk
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Reviewed 20 April 2018

In general - perfect, very nice, unusual in very positove sence. The beer should be a bit colder. Unfortunately I was not able to connect my computer through your wifi. We were three from the same company, in three rooms with three computers and all had the same problem (might have something to do with company specific settings but it happens very rarely and I do not care, I expect wifi to be available). It is a serious complication if you travel on business.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tomasveselsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina L, Public Relations Manager at pentahotel Eisenach, responded to this reviewResponded 21 April 2018

Dear guest,

we are delighted that you enjoyed your stay with us. Thank you for taking time to review our hotel.
We hope to see you soon again in one of our cool & trendy hotels.
We do apologize for the connection problems to the Wi-Fi, but the reception team is always available to assist the guest in this case.

Best regards,

Pentahotel Eisenach
Guest Relations Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Nice hotel and staff, rooms are very clean, spacious and confortable. Bathrooms are large. Breakfast offers many choices of food. Fitness room and sauna are very appreciated to relax after a business day.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank coraliecreoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina L, Front Office Manager at pentahotel Eisenach, responded to this reviewResponded 8 April 2018

Dear Guest,

we are delighted that you enjoyed your stay with us.
Thank you for taking time to review our hotel.
We hope to see you soon again in one of our cool & trendy hotels.

Best regards

Claudia Groth
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018

The staff was very friendly and very helpful in every situation. The stay, even if only one night, was pleasant and very relaxing, especially the room is very comfortable and also the public livingroom with sofas and billiards.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ElisaC1323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Front Office Manager at pentahotel Eisenach, responded to this reviewResponded 4 March 2018

Dear Guest,

we are delighted that you enjoyed your stay with us.
Thank you for taking time to review our hotel.
We hope to see you soon again in one of our cool & trendy hotels.

Best regards

Madeline Flügel
Guest service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

Nice room, good breakfast.
Not a very friendly person at the reception, she needs to change her attitude or maybe she just had a bad day at work......
Overall I recommend this hotel.

Thank you,
Adrian

Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank adrian_mosneag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, guest service agent at pentahotel Eisenach, responded to this reviewResponded 18 January 2018

Dear Guest,

we are delighted that you enjoyed your stay with us.
Thank you for taking time to review our hotel.
We hope to see you soon again in one of our cool & trendy hotels.

We do apologize for the situation with one of our staff, please be assured that we will forward this to the relevant department.

Best regards,.

Claudia Groth
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

The Penta Hotel is making traveling for business a pleasure again.
Nice staff, good bar and restaurant and a around the clock service.
Parking place is a little small but so much friendlier is the staff

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 833jacw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, guest service agent at pentahotel Eisenach, responded to this reviewResponded 2 December 2017

Dear Guest,

we are delighted that you enjoyed your stay with us.
Thank you for taking time to review our hotel.
We hope to see you soon again in one of our trendy hotels.

Best regards,
Claudia Groth



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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