We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,093)
Filter reviews
1,093 results
Traveller rating
369
508
159
36
21
Traveller type
Time of year
LanguageAll languages
More languages
369
508
159
36
21
Show reviews that mention
All reviews great location old town train station main shopping area boiled eggs sightseeing places walking distance public parking hotel is located included in the room rate wifi signal electric kettle clean rooms your luggage christmas market nice stay cold cuts
Filter
Updating list...
3 - 8 of 1,093 reviews
Reviewed 27 January 2019

Hotel is ideally located between the main railway station (Dresden Hauptbahnhof) and the Old town (Altstadt), just 15 minutes walking distance. The reception staff is very friendly. The room is reasonable in size, and with very good bathroom, including a very fine shower. Beds are fine, and the room is quiet, although a main road is just in front. After closing the curtains, the room is truly dark. Breakfast is included and is great, not only because of the long opening times (till 10:30, in the weekend even till 11.30), but also its completeness and freshness, with cereals, several types of yoghurt, different types of bread, some of with a really fantastic taste, hard-boiled eggs, different types of cheese, fruits, juices, in essence everything. The only point would be the coffee, which is traditionally weak in Germany. But we knew that. And, the value for money is excellent also, At close distance we also found a nice restaurant for dinner. Definitely a hotel we would return to.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DutchDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Service_DD, Public Relations Manager at Holiday Inn Express Dresden City Centre, responded to this reviewResponded 3 February 2019


Dear Dutch Dutch,
Great to see that you had an amazing stay with us.
We’re looking forward to welcoming you back soon.
Best regards,
Your team from Holiday Inn Express Dresden City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2019

We spent 2 nights at this property for a city visit. The hotel is well located within a short walking distance from all the main seightseeings but doesn't have a free car park. The room was small but correct, with good phonic isolation. No mini-fridge though. The staff at the reception was not very welcoming. But the restaurant service was friendly. Breakfast was correct. It is a fair option for a short stay.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Marykar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Service_DD, Public Relations Manager at Holiday Inn Express Dresden City Centre, responded to this reviewResponded 16 January 2019

Dear Marykar,

thank you very much for your review to your stay.
We hope everything was to your satisfaction and we are glad, that you give us some input to improve our services.
Kind regards
Your team from Holiday Inn Express Dresden City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2018

While booking rooms, be aware that they have a strict cancellation policy.
I had to cancel rooms 2 days before arrival and didn't get much repaid/ refunded.

The booking/cancellation terms are not clearly mentioned during the booking process.
I feel robbed.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank 222Peter_B222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Service_DD, Public Relations Manager at Holiday Inn Express Dresden City Centre, responded to this reviewResponded 15 December 2018

Dear Peter,

thank you very much for taking time to give us some Input for your stay with us.
We are sorry that you had some inconveniences facing the payment Situation.
We use your Feedback to improve ourselves to give better Services to guests.
Thanks for your Feedback.
Warm regards
Anne Penz
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2018

I found out they charged more for the room than what was confirmed through their own reservation system. I thought I cleared that problem at check in, but it came back to haunt me upon check out, and I have to prove myself correct by showing them my confirmation again.

The heating system did not work the first room they assigned us. We moved to a 2nd room, and I do not think it worked also, but we did not complain further.

The shower doors leaked.

The buffet breakfast was very basic with minimal breakfast choices.

Do not have luggage rack in the room. You can either put your luggage on the desk or the small table in the room or on the floor.

Very basic bathroom amenity. No shower cap or lotion.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank OntarioTraveler9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Service_DD, Front Office Manager at Holiday Inn Express Dresden City Centre, responded to this reviewResponded 12 December 2018

Dear OntarioTraveler9,
Thank you for your recent stay and your review to this!
Kindly accept our apologies for any inconvenience you had to face during your stay at our property. We’d be glad to show you that we can do better if you’d like to give us a second chance.
Best regards,
Your team from Holiday Inn Express Dresden City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2018

The hotel is well positioned, closed to the city center and some 15mins walking to most historical sites. It has an alley in front where you can leave your car for check in/out and a huge public parking on the other side of the main road (6-6.5Eur/day). Reception area is nice and clean but I've found the staff to be a little bit too sober and answer questions with the least amount of words possible :)) Rooms are large enough and clean. Bathroom itself is on the small side but the shower area was one of the best I've seen. Shower is large (90x120cm), has very good water pressure and instant hot water, has trays for putting soap & shampoo (something which I don't find often in hotels although it seems so stupid not to have these). Breakfast was a bit dissapointing for me with a not so great variety of food.

PS : Try to avoid rooms facing the city center if you don't wake up in the morning. There's a large church 100m away and bells are ringing at 8 a.m.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank fuscobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Service_DD, Front Office Manager at Holiday Inn Express Dresden City Centre, responded to this reviewResponded 12 December 2018

Dear fuscobal,
Thank you for your recent stay and your review to this!
We are happy for all positive and negative Feedback, which you replied to us.
We’re looking forward to welcoming you back soon.
Your team from Holiday Inn Express Dresden City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews