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2 - 7 of 412 reviews
Reviewed 24 October 2017

We left Brussels at 07.30h and arrived with 24 people in a coach around 18.30h which is pretty good considering the imposed rest time for the driver. Upon our arrival a man opened the barrier and indicated where the bus could park, near the hotel which is much appreciated by the driver. We stayed for one night and everything went smooth at the reception desk, thanks to a bit of preperational work from our side. We had reserved supper for 19.00h and that was served downstairs. The rooms were comfortable and the breakfast was served at the 26th (top) floor with a nice view over the city. I had no complaints and everybody of our group slept well and enjoyed a good breakfast which is in buffet form. We all left satisfied, heading for Dresden.

Room tip: We arrived on a Saturday evening. The higher you have a room, the less afected you are by the noise emanating from the nearby "Stadthalle".
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank YvoVandenbempt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Chemnitz, Guest Relation at Dorint Kongresshotel Chemnitz, responded to this reviewResponded 25 October 2017

Thank you so much for your review of our hotel. 

I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.



Sincerely,



Erik Nitsche

Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

Reception and bar staff were friendly and attentive. Room was comfortable with ample space and I slept well. Breakfast staff pounced on you as you entered to obtain your room number and then left you alone to the point were you had to chase for a cup of coffee and that seemed a little too much work for them

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank IanC1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Chemnitz, Guest Relation at Dorint Kongresshotel Chemnitz, responded to this reviewResponded 30 July 2017

Thank you for your candid review.

We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our breakfast-team so that we can continue to improve our services.

We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.





Your team of the Mercure Hotel Kongress Chemnitz

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Reviewed 26 June 2017 via mobile

We really should not have expected much considering what we paid , but since it was just a matter of one night ( we were here to meet up with old friends) and we wanted to stay in a central location and were leaving early next day we settled for this hotel. The building is drab looking with nothing to show. The rooms and bathrooms cuby holes and basic with non of the trimmings to warrant the Mercure tag . Wouldn't really go to town recommending this place.

Date of stay: June 2017
Thank prateekchawla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Chemnitz, Guest Relation at Dorint Kongresshotel Chemnitz, responded to this reviewResponded 2 July 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.



Sincerely,



Erik Nitsche

Guest Relation

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Reviewed 19 December 2016

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure_Chemnitz, Verkaufsleiter at Dorint Kongresshotel Chemnitz, responded to this reviewResponded 21 December 2016

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Reviewed 14 September 2016

Basic hotel, clean and pleasant. The higher you get your room, the better. There is a great view from the breakfast room and for the breakfasts there is really quite a lot to choose from.
One big minus: forget about fitness room. What they call fitness room here is really laughable. You will not even warm up yourself.

Room tip: Definitely non-smokers and the higher the better
Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jakub K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Chemnitz, Verkaufsleiter at Dorint Kongresshotel Chemnitz, responded to this reviewResponded 16 September 2016

Dear Jakub,

thank you for taking time to rate your stay at the Mercure Hotel Kongress Chemnitz.

We are pleased that you are satisfied with your room and the breakfast and we hope to welcome you again soon - despite our small gym :)

Best regards
Your Mercure team

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