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“Ok place, remote but by Volksgarten” 3 of 5 bubbles
Review of Auszeit Hotel Dusseldorf

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Auszeit Hotel Dusseldorf
Ranked #19 of 236 Hotels in Dusseldorf
Certificate of Excellence
London, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Ok place, remote but by Volksgarten”
3 of 5 bubbles Reviewed 18 September 2011

The hotel is good enough. I stay at a lot of hotels around Germany, and I don't understand how this one is ranked 3rd on TripAdvisor in Dusseldorf. True, there aren't loads of reasonably priced places in the city center, but I wouldn't agree that this one is third best. One thing I would say negative is that my bedding had clearly not been changed for a while. Not the base sheet, but the pillowcases and quilt cover. The breakfast was good and the staff are friendly enough. It is pretty remote, but you can walk to the S-Bahn 701 or get a taxi to the city center. If you like nature and walking, the Volksgarten is nearby and a good place to go for your morning run. Wifi is spotty in some of the rooms (or parts of your room), so maybe don't rely on being fully connected the whole stay. I would recommend the place if it's a budget choice.

Room Tip: 403 is apparently one of the biggest/best rooms.
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank jetsetjace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORATHotels, Leiter Öffentlichkeitsarbeit at Auszeit Hotel Dusseldorf, responded to this review, 20 September 2011
Dear jetsetjace, thank you for your detailed appraisal. We are very sorry to hear, that you were not satisfied with the global service of us. We will evaluate this with all staff - to make your next stay with us more comfortable. And we are sorry, we did have a technical problem during your stay in some of the rooms with our complimentary WIFI service. This has been fixed. Once again thank you for the comments. We hope to see you again.

Kind Regards,
Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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348 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
bradford
Level Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 14 September 2011

A strange location, about 10 minutes from the volkspark s-bahn station ( 1 stop to main rail station ), but not so convenient for the old town, as you either walk beyond sbahn to kruppstrasse tram stop, or from outside the door you can go direct the long way round ( c. 30 mins), or change at karolinga platz. nothing much in the immediate area apart from the chance to walk round a nice park, or use the onsite sauna or small gym.
The hotel gives the impression of being a conversion from apartments or offices, and does not have any real atmosphere. Having said that the rooms and fittings are of good quality and trendy design, maintaining the burgundy and grey theme down to the towels. lots of extras also in the bathroom amenity kit.
big flat screen tv, but only german-language channels.
service was unfailingly cheerful and helpful, once reception switched me to the quieter park-view i had requested in my online reservation. ( don't understand why they did not allocate correctly in the first place..)
the breakfast is expensive at 15 euros, but is truly outstanding. with the hotdeal room rate we paid, adding on the breakfast still came to a reasonable 52 euros for the whole lot. treat yourself one day - you will certainly be able to skip lunch !
knowing my way around the tram system a bit better now, i would not hesitate to book again if i could get a parkside room at a good rate.

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank fussweh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORATHotels, Leiter Öffentlichkeitsarbeit at Auszeit Hotel Dusseldorf, responded to this review, 15 September 2011
Dear fussweh,

thank you so much for taking your time to rate us on tripadvisor. We are happy that you enjoyed your stay with us in Düsseldorf. We are especially delighted about the positive rating on our breakfast buffet. We hope to see you again!

Kind regards,
the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballymena, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 31 August 2011

I stayed in this hotel with some friends for 4 nights and would recommend it to anyone. The staff were very friendly and spoke good English, were very helpful with directions, and suggestions of things to go and see or do. We did not take the breakfasts as we were travelling early each morning to Monchengladbach but the choice seemed to be fantastic. It was the little touches that made the stay so good, like the range of free sweets and ice cream at reception, the plastic ducks and sweets on the pillows!!! Car parking is €8.50 per day in the hotel car park and I would suggest using this as it is a secure undergrounds, gated car park and there have been thefts from cars parked on the streets nearby. The hotel is close (about 10 minutes walk) to a tram stop that will take you into the city centre. There is also a small gym for those that feel the urge and the mini bars in the rooms are very very reasonably priced for a hotel.

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MrFloppy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 August 2011

Overall, a very good hotel. As everyone has noted, the breakfast buffet is terrific. Our corner room was very spacious with a nice view of the garden. Everything was very clean and in working order, and the service was pleasant and helpful.

Some small negatives: The windows in the hotel open, but there is no air conditioning. Also, the "curtains" are sliding panels, which weren't great at blocking the sunlight in the morning, so pack an eye mask if that's an issue for you. Also, be aware that there are privacy shades that lower via hand cranks next to the windows. That helps a bit. Another odd thing (for this American, at least) was that the beds have no top sheets, just individual comforters, which are a little too warm for summer with no A/C. Unfortunately, the thin pillows are just hopeless if you are a side sleeper. Finally, our wireless Internet was free with the room, but it expired every 24 hours. It was not convenient to need a new login code each morning.

The only other critique is that the hotel is rather distant from shopping and dining opportunities, but a local tram stops in front of the hotel. If you can figure out Dusseldorf's tram system, you are set!

Room Tip: Request a garden view. The most spacious rooms are in the corner of the building.
See more room tips
  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SMonica310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 25 August 2011

Pros:
- Amazing value
- Fantastic breakfast
- Very clean
- Friendly staff that provided a great service
- Free ice-cream, fruit and other goodies
- Modern decor
- Fantastic garden area; very quiet
- Free wifi (slightly poor connectivity from garden area but great in room)

Cons:
- Only 1 TV channel was in English and this was only available in the afternoon
- Relatively poor location - about 5-10 mins from a tram stop that takes you into the tourist area/centre of Dusseldorf
- Bed could have been a little wider
- Pillows slightly too thin

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auszeit Hotel Dusseldorf

Property: Auszeit Hotel Dusseldorf
Address: Auf'm Hennekamp 71, 40225 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #19 of 236 Hotels in Dusseldorf
Price range (per night): ₹ 2,759 - ₹ 7,994
Hotel Class:3 star — Auszeit Hotel Dusseldorf 3*
Number of rooms: 54
Official Description (provided by the hotel):
Stilvolles, erfrischendes Stadthotel mit Pfiff und Charme zentral im Regierungs- und Medienbezirk Bilk. Wenige Minuten von Altstadt, Konigsallee, Medienhafen und Landtag entfernt, ist das kleine, innovative Haus ein Geheimtipp fur alle, die mal vorm Alltag fluchten mochten. Nichtraucherhotel. Best Price Garantie auf der SORAT Webseite. ... more   less 
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