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Reviews (239)
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All reviewsrain shower was greatcologne centrenice staycomfortable bedone night staytrain stationhotel is locatedmotorwaysupermarketwifigermanyeurosessentialscabinloungecorridorneumarkt
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Reviewed 15 November 2017 via mobile

A functional hotel located on a retail park only a short drive from motorway. Rooms were basic but very clean with excellent shower. Very good price, breakfast was €6 extra but was very good, parking was very limited and we had to park out on street on our first night

Stayed: November 2017, travelled with friends
Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph S, Manager at Premiere Classe Hotel Koeln-West, responded to this reviewResponded 4 December 2017

Dear Emma,

thank you for your stay and your feedback to our hotel.

We are glad that you enjoyed your stay and hope that we will see you again here in cologne or in another city.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

I was delighted to discover that I had stayed here on two previous occasions when it was part of the Motel One chain. It was a relief to discover that the furnishings and great shower had not changed, though the former were showing signs of wear and tear (the toilet flush and bathroom door needed attention). In all other respects this hotel is a cut above what I had come to expect of other establishments in this chain in Belgium and France. The air-con would not function when the thermostat was moved below 23 C which meant a night spent listening to heavy traffic on the adjacent autobahn with the window open. Dining nearby is pretty dire (a choice of fast food or Greek, neither of which really appealed. The staff were friendly and helpful apart from one member who chastised us for attempting to drink water in the lounge which had not been purchased on the premises.

Room Tip: I guess that hotel rooms at the rear of the hotel might be a little quieter.
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph S, Manager at Premiere Classe Hotel Koeln-West, responded to this reviewResponded 4 October 2017

Dear Sir and Madam,

thank you for your feedback to our Premiere Classe Köln-West.
We are glad to hear that you enjoyed your stay.

Please be sure, that we took notice about your points and hope to see you again here in cologne or another city.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2017

This is a common scenario in Germany. This hotel advertises AC in every room. After checking in I complained that it didn't work. They sent someone from housekeeping up to "show me how to use it" Left it on for 6 hours. Six hours later room is still warmer than the outside. Another employee came and tried again. Again this didn't work. Tired of all of the lies I simply checked out the next day and moved to another note. I don't appreciate being lied to and I find it very difficult to travel when hotels do not deliver what they promise. Do yourself a favor and do not book this hotel in the summertime. You will regret it.

Room Tip: Don't book if you like AC
  • Stayed: June 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Julyinferno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017 via mobile

The room was clean and very simple and easy to find (just ou of the A1). Breakfast was 8 euros and it was a good breakfast. The person working at the reception was not the friendliest though. Near the hotel
You have a very good Greek restaurant (5mins walk) look it up ok TripAdvisor once you are at the hotel

Stayed: March 2017, travelled as a couple
Thank Axelledodeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph S, Manager at Premiere Classe Hotel Koeln-West, responded to this reviewResponded 16 March 2017

Dear Sir and Madam,

thank you for your visit and your review to our Premiere Classe Köln-West.

We are glad that you enjoyed your stay, despite the not warm welcome.
Please be sure that this was rather the exception than the standard.

We hope to see you once again here in cologne, or in one of our other Premiere Classe Hotels.

Your
Christoph S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

We were group of 5 people, booked 3 double rooms.
Stayed in the hotel after long day in Cologne on our way for next city so just stopped for shower and night sleep.
Rooms were clean and just what you need for night rest.
Nice Shower and bed, the sink area is outside the bathroom (u can see in pic)
Breakfast was a bit expensive so we skipped this option.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank KarnoshaLikeShoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph S, Manager at Premiere Classe Hotel Koeln-West, responded to this reviewResponded 27 December 2016

Dear Sir and Madam,

thank you for your visit and your feedback to our Premiere Classe Köln-West.

We are glad that you enjoyed you stay and hope to see you again.

Kind regads

Your
Christoph S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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