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Reviews (1,456)
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All reviewschocolate museumthe riverold towncity centrechristmas marketnice hotelminute walkbusiness tripgood sizemini bartea and coffee making facilitieswithin walking distancemain roadbusy roadcomfortable roomsrooms are bigfree wifi
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Reviewed 14 April 2018

The hotel is located close to the river around 5 to 10 minutes walking from a nice area with restaurants and bars along the river, and around 15 to 20 minutes walking from the Cathedral and the Central Station.

The staff were very friendly and the hotel was calm.

The room was spacious and very well designed with a comfortable chair to read and a desk to write. The Wi-fi network worked well.

In short, a great stay for a reasonable price to visit Cologne and Bonn.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank fulvio f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

Stayed here for 3 nights in April. We had booked 2 rooms.

The hotel is a short walk to the ‘old town’ ; about 10 minutes walk from the Cathedral (Dom). It is a modern hotel that probably aims more at the business traveller....clean and comfortable but not much character.

The service at reception was good ; staff were friendly and helpful albeit that it seemed to be nearly always the same man all the time (who knows what hours he is working!).

Rooms are a good size for European hotel with seating, a wardrobe, safe etc. There is a hairdryer and good toiletries in a clean bathroom which has a good shower over the bath.

There is a bar selling a range of drinks and coffee ; again service was good. The hotel offers a buffet breakfast with a very comprehensive range of choices including hot food, cereals, fruit, cold meats, cheeses etc. Coffee is from one of 2 machines but surprisingly good (it is freshly grinding the beans). It’s rare to get a decent glass of orange juice in hotels, but you can here. The rest of the breakfast is typical ‘hotel fare’.

We had 2 minor issues with the hotel. Firstly we struggled to get our room cool enough despite leaving the widow open during the day and the air con on max all night (noisy and not very effective). This was in April when the temperature outside was 22 degrees c. Secondly there were no English TV channels working ....the hotel said there was a problem with them that they couldn’t fix.

The service experience did compensate for these 2 issues, hence still giving it 4 stars.

Stayed: April 2018, travelled as a couple
1  Thank Saltoun18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018 via mobile

Over for the wedding of my son. 4 nights in this hotel was just the place to stay. 10 minute walk to the town centre with easy access to all things commercial. The cathedral is easy to walk to. The hotel itself was Comfortable, whatever you needed just ask and the hotel staff did it. Breakfast was a great event on the morning. Plentiful. Next time I am in Cologne I will stay here.

Stayed: April 2018, travelled with family
Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian K, Manager at NH Koln Altstadt, responded to this reviewResponded 12 April 2018

Thank you for the positive rating!

We are very happy that you enjoyed it so much. Your praise is motivating the whole team.

We are looking forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Beautiful hotel , staff very friendly and helpful ! Rooms very big nice and clean
Breakfast 5***** choices for everyone well recommended . Very quiet place beautiful area for visit , the cathedral is just amazing

Stayed: April 2018, travelled with family
Thank fatimasousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian K, Manager at NH Koln Altstadt, responded to this reviewResponded 18 April 2018

Thank you very much for your great review and for recommending our hotel!

Kind regards

S. Kuehn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

The hotel location is very good. It is about 10 mins walk to the city centre where one can find plenty of good restaurants and beer-houses. It is about 15mins walk (along the River Rhine) to Cologne's Central Station and the Dom (Cathedral).

The room is clean and spacious. However, the bathroom amenities is somewhat limited.

The breakfast is quite a good spread, offering a good variety.

  • Stayed: March 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank LowYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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