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All reviews chocolate museum the river old town city centre nice hotel christmas market business trip minute walk good size mini bar tea and coffee making facilities within walking distance main road busy road comfortable rooms the wi fi rooms are big
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Reviewed 6 June 2017

Buyer beware. They don't have air conditioning in rooms. (Only a ventilation system) Rooms can get hot in warmer months . Opening windows just makes it noisy as Hotel is situated on main road. Staff was OK.

  • Stayed: May 2017, travelled on business
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Review collected in partnership with NH Hotels
2  Thank ronis915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017 via mobile

The hotel itself was of a good standard; the room was clean, modern and relatively spacious. Breakfast was included, although it wasn't the gargantuan buffet that you get at some hotels, it had enough choice to keep you happy. The location was good with a short walk reaching most things including the ubahn and the worlds longest taking traffic lights. All in all a pretty decent hotel in a good location.

Stayed: June 2017, travelled as a couple
Thank C_Mayder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

Stayed there two nights. Friendly and efficient check in, good rooms, good wifi. Breakfast very expensive. But easy to go outside and find alternatives. Location very good. Easy to get to the exhibition centre by subway and also easy and nice walk at the Rhine river to the centre.

Stayed: May 2017, travelled on business
Thank Andreas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

Despite having booked this room months ahead, and requesting a 'twin room with 2singles for 2 ladies', on arrival we were given a queen bed to share. There was no option to only select a 'twin room' - you could only input your preference. They advised they had no rooms left but would change us the next day, which they did. My issue is that I would expect to be notified if the room was unavailable. This was not a cheap hotel stay for 6 nights. As we did not wish to share the only bed in the room, one person slept on the chair.

  • Stayed: May 2017, travelled with friends
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Review collected in partnership with NH Hotels
Thank CLK1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian K, Manager at NH Koln Altstadt, responded to this reviewResponded 2 June 2017

Hello CLK1951,


thank you for staying at our hotel during your stay in cologne.

I like to apologize for the problems during your stay. I am very sorry that you did not get the requested twin bed room!

If you are willing to give us a second chance I would like to recommend our superior rooms to you which are all equipped with twin beds.


Kind regards

S. Kuehn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

older hotel nearby the port and rhijn . Nice rooms but the temp was too high. Couldn't open the window because of the noise from the street. Airco was there but functionality was poor . Nice breakfast also for the gluten free people

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Eddy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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