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“Very nice place near the convention center.” 4 of 5 bubbles
Review of Dorint Hotel am Heumarkt Koln

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Dorint Hotel am Heumarkt Koln
Ranked #15 of 277 Hotels in Cologne
Certificate of Excellence
Nashville, TN
Level Contributor
124 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Very nice place near the convention center.”
4 of 5 bubbles Reviewed 9 September 2012

The only gripe I have with this place is the location. I am sure if you are here for a convention the location is perfect. With that said, I did walk to the DOM cathedral and around other parts of town (but I suggest a cab). There is not much around as far as restaurants or touristy stuff.
Once inside the hotel you are well taken care of. I was in my room and could not figure out my phone and had to go to the front desk to ask how to use it.
They had bikes in the lobby but they did not have the right information to rent them out. It would be great to ride around town on your bike from the front desk.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank setcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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739 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
London, United Kingdom
Level Contributor
185 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 6 September 2012

Pros:
Helpful concierge and staff in general, especially when I was ill.
Location, right at the south end of the main shopping strip, near Heumarkt.
Bar staff who know their stuff.

Cons:
Those annoying twin bed rooms - which means sleeping in a tiny bed. Nothing else was available due to a trade show which was quite annoying.
Wi-Fi - €24 for 24 hours which could only be used on one device!
Ridiculous food and beverage costs. I'm glad my €9 bottle of water came from Norway. Or the total bill of €25 for a bowl of chicken broth and 2 bottles of water.
Smoking area inside on the ground floor. Have we not moved on yet?
Those annoying fridges that auto-bill your room as soon as you move something. Heaven forbid I'd like to use a bit of the fridge for my own things!

Overal - not bad, in fact quite good. But a lot of improvements that could be made that would give a lot of enjoyment to more people and make the hotel more attractive.

  • Stayed September 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Benn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 August 2012

Fabulous accommodation - superb breakfast to fill any appetite. Comfortable and extremely clean rooms - modern and spacious. Great location - 5 mins walk to the Rhine and restaurants, 10 mins to station, in the centre of all the shopping and on the edge of the Old Town.

Room Tip: Ask for a room in the rear overlooking the Cathedral - spectacular!
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  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellersRest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 10 August 2012

what a great hotel this is.
From the bar staff to the reception and the concierge, all of the staff were very polite and professional.
The rooms are clean and the beds, including the pillows, are the best i have slept on.
OK, the hotel may be a little expensive, but as they say, you get what you have paid for and if you don't want to spend in the hotel, there is a great city right on your doorstep with restaurants, shops, bars and the cathedral within a few minutes walk.
The main city railway station is only, at most, a 10 minute walk from hotel.
There is a very good health club in the hotel as well.
I must also make a big thank you to Toby, who was the concierge in the afternoon while we were staying and was always on hand to offer advise.
I was also unfortunate enough to fall ill while I was there and Toby was very helpful trying to sort my problem, along with my own group and organised an ambulance.

Room Tip: all our rooms faced in towards a central roof area, so when booking I suggest you request a city cen...
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  • Stayed August 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1davo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

We have just returned from a four day stay at the Dorint, formally known as the Intercontinental. The staff were polite and courteous. The room was very spacious, excellent shower room and although a little business like, for the money we paid, was excellent. We had planned to stay at the Excelsior but this hotel was half the price. The location is excellent, very close to shops, the Rhine and Hard Rock Cafe around the corner though with Harrys bar in the hotel, there was evening entertainment on two nights and always a great atmosphere. The breakfast was excellent, the familiar face of the chef, idris, was happy to cook anything for you. There was even sparkling wine available. There are road works outside the hotel but there was no noise and it really did not effect our holiday. Also the concierge were excellent on providing information and recommending restaurants. There was also a supermarket very close to the hotel. My daughter was disappointed that she was unable to use the swimming pool as we had not read the small print that you have to be over 18 to use. The hotel were happy for us to use another Dorint hotel but we found it too inconvenient and we got over this little hitch. Otherwise I could not fault this hotel.

Room Tip: The hotel swimming pool is for 18 years and over. But the facilities of the spa, gym and swimming p...
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  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChapmanWarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dorint Hotel am Heumarkt Koln

Property: Dorint Hotel am Heumarkt Koln
Address: Pipinstr. 1, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cologne
#11 Luxury Hotel in Cologne
#13 Romantic Hotel in Cologne
#16 Business Hotel in Cologne
#22 Family Hotel in Cologne
Price range (per night): ₹ 8,765 - ₹ 29,123
Hotel Class:5 star — Dorint Hotel am Heumarkt Koln 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Cologne Intercontinental

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