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All reviews across the bridge the river short walk over the bridge glashaus restaurant club room rhine view hohenzollern bridge great hotel beer garden old town cologne cathedral main restaurant rooms are spacious perfect location excellent stay train station trade show
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Reviewed 21 November 2016

  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 24 November 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 November 2016

  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 24 November 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 November 2016

The hotel is moments away from attractions in the centre of Cologne, and you have an amazing view from both the lounge (Regency Club on 6th floor) and the restaurant on M level. The hotel is a little dated but they are renovating it at the moment so you can get some good rates as a result and it doesn't affect the amenities. If you are Hyatt elite member you will get a nice upgrade and access to the Regency Club, don't miss the afternoon tea at 3pm and food and drinks at 6pm. The pool and spa is also excellent.

Room Tip: Get a room facing the river for great views
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank MrPhileasF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 21 November 2016

Dear MrPhileasF,

Thank you very much for your review on TripAdvisor.

I am happy to learn that you were able to feel comfortable during your stay at Hyatt Regency Cologne. We, the entire staff of the hotel, consider your happiness as the most important thing we could achieve. I am glad that you not only enjoyed the benefits of the club floor but also our Puls Fitness Club & Spa.

We look forward to have you back again in the near future.

Robin Saunders
General Manager

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Reviewed 17 November 2016

Right next to the rail bridge over the Rhine, room with a river view allows you just to watch the river traffic with an excellent view of the Cathedral. Short walk across the bridge brings you to the main station and Cathedral area, just a little further to the old town where I would suggest you aim for food, drink and shops. We would have eaten in that area twice but the Cologne Festival was on and that is quite a manic but generally peaceful day with everyone in fancy dress and a lot of beer consumed, we dodged the very busy areas it was rammed full in certain places with men urinating in the open and we did see a little cocaine sniffed, so not a day for the timid in Cologne. The meal in the hotel was very nice, so it should be for the price. Breakfast was very good. Didn't have time to sample the facilities. New bar area being worked on and this should provide a much better pre-dinner location than the current area alongside reception.

Room Tip: Room with a view over the Rhine gives excellent vista
  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lewy53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 24 November 2016

Dear Lewy53,

Thank you very much for your review on TripAdvisor.

We are pleased to hear that you liked our location and enjoyed your day in Cologne’s old town. Also, we love hearing that you enjoyed your meal and breakfast. We love guests with smiles on their faces - it highly motivates us.

I am sorry for all the inconveniences that you experienced on 11 November. 11 November is the opening of Cologne’s carnival season. I totally agree with you - it is a crazy day.

Dear Lewy53, I hope to see you soon back to our hotel.

With kind regards,

Robin Saunders
General Manager

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Reviewed 15 November 2016

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 24 November 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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