We stayed at The New Yorker for two nights. The room was pretty small but it was clean and well looked after. The shower needs some work done and when we started it there was a very bad smell. Be aware that there is no aircon. Furthermore there is a noise issue. Our room was facing a side street and street noise was OK. But the guy snoring happily in the next room was hard to overhear.
We had a chat with several people of the hotel staff on different occasions and they were very nice. They seemed authentic, helpful and professional.
Now I need to explain my mixed feelings ... We experienced a few awkward situations. We noticed a menue for a few food items at the reception desk. When we ask for it we were warned by a staff member, that these are convenience products. Fair enough! The other day we overheard people asking for food and they were told, that there is no food as no chef was available.
When we checked out we apologized for being late (12.30pm) and one of a staff member said: lucky you, soon we would have charged you. That felt really strange. What I am trying to explain is that the staff could be really outstanding if the would not create those little awkward moments.
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- Also Known As:
- The New Yorker / Hotel Hotel Cologne
- Hotel New Yorker