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“Nice hotel” 4 of 5 bubbles
Review of Pullman Cologne

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Pullman Cologne
Ranked #6 of 262 Hotels in Cologne
Certificate of Excellence
Hong Kong, China
Level Contributor
3 reviews
“Nice hotel”
4 of 5 bubbles Reviewed 17 July 2012

All in all a nice hotel, with a comfortable bed. Especially worth a mention was the gym/spa, and the view of the cathedral from the bar is a good selling point. Don't know if this is standard for German or European hotels, but charging for wifi (in-room or public areas) is behind the times. Also the internet connection was not very stable.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CUWino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esko R, Manager at Pullman Cologne, responded to this review, 23 July 2012
Dear valued guest,
Thank you very much for your feedback. Glad to hear that you enjoyed your stay with us. Next time you should try our fantastic georgeM restaurant on the top floor - wine, dine & view.
Have you tried our connectivity lounge next to the reception? There you may use one of our terminals and connect to the internet free of charge.
Kind regards from Cologne,
Esko Rebstock - Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
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Berchem
1 review
5 of 5 bubbles Reviewed 12 July 2012

Very nice hotel with aan excellent location in the center of cologne. Having to pay extra for Wifi unseen in this Class of hotel. Being à loyalty gold member rather dissapointed not Being awarded a room upgrade while online booking showed availability of upgrade rooms. Being loyal to Accor and still not getting avantages gives me the impression the à club loyalty program is not worth anything.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeterBerchem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esko R, Manager at Pullman Cologne, responded to this review, 23 July 2012
Dear PeterBerchem,

First of all I would like to thank you for your recent stay and your feedback. I am pleased that you had an enjoyable stay with us. Please accept my apology for the inconvenience caused regarding your membership. All of our Le Club members are highly valued customers to us and all Accor hotels worldwide.
Kind regards,
Esko Rebstock
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennington, New Jersey
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

I found this hotel while looking for train service at bahn.de to Salzburg, Austria from Cologne. There was a special price combined with a free 1-day welcome card to Cologne which had discounts for museums and free 1-day public transportation. The location of the hotel is so convenient; it is next to a remnant medieval city wall, 5 mins to Appelhofplatz an underground stop, 10-12 mins to schildergasse the famous shopping center and 13-15 mins to the famous cologne cathedral and the central train station. The breakfast buffet was plentiful with so many choices including made to order omelet. The cappuccino and espresso machine in the breakfast room is awesome. There is also free internet at the business room next to the receptionists. Don't forget to ask for a room with a cathedral view. There is also a glass elevator which gives a view of the city while going up. We did not eat at the roof top bar/restaurant but read reviews that it was nice but pricey. Only small negative thing was some construction near the hotel with a huge crane and bricks and debris. But since we were out of the hotel until sunset, it did not bother us. The hotel staff were very friendly. Our checkout was early in the morning and we were a bit sad that we could not enjoy the breakfast buffet; when we mentioned this to the receptionist, he ordered for 2 breakfast/lunch box which contained fruits and sandwich to take with us. Although this hotel did not post a star rating at the site, I would give it a 5 star rating for the king size room, amenities, location and free breakfast. I am keeping the address of this hotel in my phonebook and will stay here again if we go back to Cologne.

Room Tip: Ask for cathedral view.
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amynaadi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landstuhl, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

Great location, situated within walking distance to major sites and downtown shopping area. The hotel was in great condition, rooms, and service were very good. The breakfast included was a delight because the food and choices were amazing. The hotel restaurant located on the top floor provided a beautiful view of the cathedral and city, but the menu was quite pricey. We opted to go all out with starters and a bottle of wine. Total price of dinner for 2 = €145,00 ! But we were on holiday so no real complaints. Parking price was a bit mad, but being in the heart of Koln, I don't think we had much of a choice.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Traveler_Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 24 June 2012

Next to the excellent location, good room, service etc breakfast on Sunday was till 1pm, and checkout till 3pm, included in a rate of 99 euros for a double room. The rate likely is a special promotion, though.
Also checkout the bar with excellent views of the cathedral.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank schuski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Cologne

Property: Pullman Cologne
Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Cologne
#4 Business Hotel in Cologne
#4 Luxury Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
Price range (per night): ₹ 7,681 - ₹ 17,265
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Official Description (provided by the hotel):
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

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