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All reviews lanxess arena perfect location to visit no tea coffee facilities taxi ride nice hotel nice bathroom minute walk free wifi nice bar excellent breakfast by foot recommend this hotel parking garage reception desk cold meats city centre clean rooms
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Reviewed 25 June 2018 via mobile

Pros:
Awesome staff - will go above and beyond
Wonderful breakfast
Superior location
Modern, well thought out room and bathroom
Bang for your buck

Cons:
The gym needs an upgrade
Their wifi isn't the strongest. Was difficult to get work done.

Stayed: April 2018, travelled on business
Thank Sho D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2018

This recently renovated boutique hotel is located directly next to the Arena, giving us a stress-free concert experience. It was lovely to just walk straight in and straight out of the Arena (back in our rooms 5 mins after the end of the concert). Reception area opulent. Bedrooms modern and comfortable. Bathroom area super and clean. Would have been nice to have a kettle, but there was a free safe and a small fridge. Tip: bring your own drinks, as room prices are expensive, which is expected in a city. Bar area nice, but again expensive. One small thought, as they stopped serving food at 10pm, it would have been nice if they could have extended this to later with a lite bite menu, given the number of concert goers staying and returning in need of sustenance. Breakfast absolutely super! Lots of choice from cold meats, salmons, cheeses, cereals, fruits, pastries, cooked, all you would expect and more. Value for money it definitely was. We will be staying again for our next concert!

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Scharpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

Good clean comfortable hotel, sleep was ok. Hotel was lacking though, no tea/coffee facilities in room. No outside areas to sit and relax. Although I didn't eat here the menu seemed very expensive. I really couldn't work out why this hotel was given 4 ⭐️? No gym or pool. Breakfast was good though.

Stayed: May 2018, travelled on business
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Hotel seems modern and clean and nice amenities. Helpful staff and nice bar. The breakfast was delicious and very plentiful. We loved Cologne and would recommend this hotel. No kettle in the rooms was annoying but we could get one from reception.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

The design and decor of the hotel is calming with practically everything decorated in grey tones. The bedrooms were spacious and well equipped. The breakfast was buffet style and good. Service at the Reception desk, however was brusque and uncompromising. When an extension was requested it was met with an abrupt "no". No apology or polite response was offered. A similar response was given when lunch or a snack was requested although a member of the catering staff was ultimately summoned. Her service was polite and helpful. One receptionist at check out (strictly on time) offered me a coffee as I was waiting in the lounge.
If you are looking for a comfortable hotel and have no additional requirements it's fine. However, even on that basis I will not stay here again because of the attitude by several of the receptionists (because that's really all they are). It may be that the abrupt responsiveness is a cultural thing but this is the only place in Cologne that I have experienced it and so will not be returning.

Stayed: November 2017, travelled as a couple
Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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