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“A good wee hotel!”
Review of Stern am Rathaus

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Stern am Rathaus
Ranked #1 of 261 Hotels in Cologne
Certificate of Excellence
NI
Level Contributor
159 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“A good wee hotel!”
Reviewed 14 June 2012

A good wee hotel! The hotel was in a good location - close to the centre, but also in a quiet street. The reception staff were friendly and helpful and the hotel was clean and inviting. There was lots of space to set things and the room was decorated nicely. There was free wifi (yay!) and a nice breakfast with a good selection of organic and homemade produce.
There were 2 reason why I'm giving it a 4 rating instead of a 5 - the bed was a double, but I could feel that it was 2 beds pushed together, the shower went hot and cold when I was using it and there was no shower curtain so stuff got splashed. I think that the hot/cold water happened as someone in another room was also showering.

Overall though I'd definitely recommend this hotel!

Tip - tourist info is close by - head to it for information as to what is going on. Reception are very friendly and helpful and will find out things for you, but tourist info will have more information on the different tours which are available etc.

Room Tip: Room 6 was at the back of the hotel and was nice and quiet. There's no lift, in the hotel - ro...
See more room tips
  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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639 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
New Delhi, India
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 May 2012

Staff was great. Helpful and friendly. Room was spacious and had additional amenities that we were not expecting. Free wi-fi. Organic breakfast was very nice--lot of variety and a very attentive & great staff.” Got everything i demanded like adapter, nail-cutter, shaver & tea- coffee maker. Very close to everything ..... to eating joints, shopping, Railway station, Dom, Museums
All three nights were excellent.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajuSuneja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domstern_team, Inhaber at Stern am Rathaus, responded to this review, 25 May 2012
Dear RajuSuneja,

thank you very much for your great feedback.
Of course we are really happy that we were able to contribute to a nice stay and you rate our service so high! After opening our hotel a few months ago several guests were uncertain what to expect because they still found several old comments about the place before the renovation which were very frightening and putting off. So we are really grateful that you took the time to explain how the new "Stern am Rathaus" has changed, and also with your feedback we were able to enter the "Top 10" list of hotels here at tripadvisor.
We promise that we will keep up the good work and we hope to welcome you again in the future here in Cologne at one of our hotels, be it the Domstern or Stern am Rathaus!!
Best regards from your hosts

Michael & Manfred
Hotel Domstern/
Hotel Stern am Rathaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 April 2012

We stayed here for 4 days in April during Art Cologne. We had two rooms on the top floor - a single and a junior suite. The hotel is centrally located and near all the museums, the cathedral and a five minute walk from the train station. The hotel itself is small, with only 8 rooms so the staff recognizes you and is very personable. The rooms are clean and well designed with comfortable beds and comforters. The suite is a duplex with skylights so if you need complete darkness to sleep this may not be the room for you. There is no elevator so if stairs are a problem be sure to ask for the lowest floor. Wifi is included as well as the fabulous breakfast which is served until 11am. Even when we stayed beyond 11am the staff never rushed us nor cleared anything away without asking if we were finished. The breakfast is a great way to start the day with several types of fresh bread, cold cuts, cheeses, home made butter and jams, organic eggs, fresh fruit salad, juices and more. Overall I would highly suggest this hotel for anyone traveling to Cologne.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summer-projects
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 April 2012

Perfect base for exploring Cologne, very central, can walk everywhere. Only 8 rooms. Rooms are brand new, super clean, very tastefully decorated and functional, very comfy beds. Free wifi, great breakfast (home-made butter and jams, brioche, organic eggs). Staff is super friendly and gave us great tips.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tfiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 April 2012 via mobile

We saw a mention of Stern am Rathaus in a New York Times write-up on Cologne and were lucky enough to get a room in this gem of a hotel. Any previously mentioned shakedown cruise-type issues have clearly been resolved. The service was relaxed but warm and efficient; the bed was super comfortable; the shower was great; the location made everything in Cologne super accessible on foot; and the breakfast was delicious, high quality and much more interesting than the standard hotel breakfast buffet. The recent stylish redesign included many thoughtful details. I'd definitely stay here again.

Stayed April 2012
Helpful?
2 Thank Keagriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stern am Rathaus

Property: Stern am Rathaus
Address: Buergerstr. 6, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel am Rathaus)
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 261 Hotels in Cologne
Price range (per night): ₹ 7,157 - ₹ 12,218
Hotel Class:3 star — Stern am Rathaus 3*
Number of rooms: 9
Official Description (provided by the hotel):
You will find our hotel in the heart of the historic city center in a quiet side street, close to the historic city hall. Stern am Rathaus is a small, cozy and comfortable boutique hotel & cafe in the center of Cologne close to the main station, cathedral and "Altstadt" (old town)with all major sights, museums and the shopping district. ... more   less 
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