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“A stay in Hannover” 4 of 5 bubbles
Review of Courtyard Hannover Maschsee

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Courtyard Hannover Maschsee
Ranked #14 of 161 Hotels in Hannover
Certificate of Excellence
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A stay in Hannover”
4 of 5 bubbles Reviewed 10 February 2012

Excellent location by the lake ( it is actually frozen while I am here and it is a wonderful site with thousands of people enjoying it) and close to the city centre.
Friendly staff and very clean rooms. Rooms are spacious and quiet.
The bathroom is "OK" but towels are moderate and toiletries well below average
The bed is very comfortable as are the pillows.
The hotel has a "market"downstairs to stock the mini fridge but since prices are the same as the average minibar this defeats the object.
I am here for a medical conference and this is actually going very smoothly . The catering during coffee and meals is decent and the service very friendly
The big downside to this hotel is the internet connection. There is only wired internet in the rooms (my ipad is idly relaxing,,,) and the change is nearly 20 euro per day. For that you get the worst speed i have ever encountered in a hotel in Europe, It is basically PATHETIC and frustrating.
The restaurant downstairs is very reasonable and since it is -10C outside it was very useful. The prices are good and the quality above average.
Overall an enjoyable stay. Needs a rethink about the bathroom and certainly an internet setup that does not remind you of dial-up connections.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Evis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard Hannover Maschsee, responded to this review, 11 February 2012
Dear EvisBagdades,

thank you very much for your review and the kind words of yours. We are happy that you had such a great time in Hannover.
Of course we are more than sorry that you experienced a problem getting connected to the internet. We will renovate all of our guestrooms during this summer which will include a new solution for the connectivity in our rooms as well.
We would be happy if you would like to check it again at your next stay with us.
With kind regards from the (still frozen) lakeside
your
Courtyard by Marriott Hannover Maschsee
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327 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
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Belgium
Level Contributor
190 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 22 January 2012

I've been travelling for business reasons many times in the last many years to Hannover, and from all local hotels I've been in, the Courtyard is by far the best.
The staff is correct. The food in "Julian's bar" is pretty decent, the menu a bit more restricted that in the restaurant but the atmosphere much "cozier". Breakfast is good and there are always free newspapers at the morning. The rooms are spacious, the beds very good and the sight from the rooms heading the lake is, without doubt, the best from any hotel in Hannover.
Last year they refurbished the lobby area and put TV flat screens on the rooms.
Jus two minor issues:
1) The rooms still need some "freshen up", specially the bathrooms are getting a bit old
2) If you are travelling with public transport, there's quite a walk (10-15 min) to the nearest subway station
Tip for runners: Though it's pretty straight forward, the maschsee 6km round on a hardened dirt path, must be the best running place in town and any day at any time there is always people running around, so no need to visit the fitness room in the hotel ;-)
Tip #2: If you want rest, please AVOID at any price the period around the Maschseefesten (somewhere in August), as it can get VERY loud in and outside the hotel

Room Tip: Though they may cost a bit more, the view from the rooms with "lakeview" (the highest the...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Athlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard Hannover Maschsee, responded to this review, 24 January 2012
Dear Athlet,
thank you very much for your review and your kind words about our property. It's always a great pleasure to us. Also a big thank you for your recommendations which might be very helpful for other visitors.
To come out with some tips as well we'd like to give you a hint about these two minor issues of yours. First about the room situation - all the rooms are going to be renovated in summer 2012. The new concept will make them even more spacious. And about the subway station - there's a bus stop about 50m from the hotel. The bus is running every 10minutes and takes you directly to the subway station "Aegidientorplatz".
Hope that is somithing to look forward to for your next stay with us.
Best regards from the lakeside
Your
Courtyard by Marriott Hannover Maschsee
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Stafford, United Kingdom
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 13 December 2011

Adequate hotel with average rooms, and a breakfast that randomly varies from poor to average.
Staff are very friendly though and always seem happy to help.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard Hannover Maschsee, responded to this review, 15 December 2011
Dear kjshannef,

thank you very much for your evaluation. We are very sorry to see that your experience at our property wasn't as good as expected.
As we already mentioned in earlier valuations we will refurbish all of our rooms and floors next year to get them up-to-date again.
Any opinion of our guests is important to us to recognize gaps and close them. You wrote that the breakfast buffet was variating randomly. We would be more than happy if you would like to tell us what exactly caused that impression and help us to improve it. Please feel free to get in touch with us at sales.hannover@baum-hotels.de.
Thank you again for your review and we are looking forward welcoming you again in the future.
With kind regards from the lakeside
Courtyard by Marriott Hannover Maschsee
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Los Angeles, California
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 2 December 2011

nice location at the lake but far from city center, not a walking distance and nothing to do around, just walk around the lake.
needs some renovation rooms are not Marriott standard at all, very very simple, cheap features.
better hotels in the city.
if you have a car location pretty good, parking expensive though
great gym in the opposite end of lake, with great spa. pools etc.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cx123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard Hannover Maschsee, responded to this review, 5 December 2011
Dear cx123,
thank you very much for your review. We are sorry to see that your stay with us wasn't as good as you expected it. As you might have noticed we already renovated our Bar, Lobby and Banquet area. That was the start for our complete refurbishment which will be finished in summer 2012, rooms and floors included.
It is right that we are not directly located in the centre - in fact it is 1km away - but we are still in the heart of Hanover which also makes our parking fees one of the cheapest compared to other spaces in the city.
We would be more than happy if you would like to join us again in the future and please let us know if you would like to book a day at the SPA across - we do have a cooperation there.
with kind regards from the lakeside
Courtyard by Marriott Hannover Maschsee
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Cologne, Germany
Level Contributor
299 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 18 September 2011

The hotel and the room is quite standard and no complain about it. The location of the hotel is next to a stadium, which could be disturbing when there's sport event going on. Unfortunately there was a soccer match being held in the stadium on the day that we arrived. The road to the hotel was blocked and we had difficulties driving directly to the hotel. Our room was facing the stadium, which we could hear the noises from there. But other than that, the location is OK. The city is within walking distance from the hotel.

Overall, we are satisfied with the stay in this hotel. The room was clean and considered spacious in the European standard.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank GuteReise88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAJCY, Verkaufsleiter at Courtyard Hannover Maschsee, responded to this review, 20 September 2011
Dear GuteReise88,

Thank you very much for sharing your experiences. It’s a matter of fact that our hotel is located between the Maschsee Lake and the stadium. For every two weeks during the soccer season we do have a match at the stadium and the street in front of the hotel is blocked by the police who are instructed about our guests to let them pass.
We know about the situation and we always try to make it as comfortable as possible for our guests. Anyhow we would like to apologize for any inconvenience you have had and we are looking forward welcoming you again at your next trip to Hanover.

with kind regards
Courtyard by Marriott Hannover Maschsee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Hannover Maschsee

Property: Courtyard Hannover Maschsee
Address: Arthur-Menge-Ufer 3, 30169, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover > Südstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hannover
#3 Family Hotel in Hannover
#6 Business Hotel in Hannover
#11 Luxury Hotel in Hannover
Price range (per night): ₹ 4,909 - ₹ 23,498
Hotel Class:4 star — Courtyard Hannover Maschsee 4*
Number of rooms: 149
Official Description (provided by the hotel):
The lakeside Hotel. Located at the Banks of Lake Maschsee - in Walking distance to the City centre - the Courtyard by Marriott Hannover Maschsee offers 149 air-conditioned rooms and suites as well as an Event area for up to 300 persons. ... more   less 
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Also Known As:
Courtyard Hannover
Hannover Courtyard

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