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“Spoilt by Dynamic Currency Conversion scam at checkout”

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Ibis Frankfurt Centrum
Ranked #42 of 268 Hotels in Frankfurt
Geneva, Switzerland
Level Contributor
108 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Spoilt by Dynamic Currency Conversion scam at checkout”
3 of 5 bubbles Reviewed 29 April 2012

This is a real shame as the hotel itself was excellent. It's well situated on the Main river, a few minutes walk from the main station. As you would expect, everthing is very functional but serves its purpose. The room was small and I wouldn't want to be 2 people in there for any length of time. The bathroom was minuscule.
I had a room at the back and it was remarkably peaceful.
The breakfast was excellent, a well-stocked buffet.
The disappointment occured at checkout, when I was presented with a bill in Euros (which was correct) and given a credit card slip in Swiss Francs, which I didn't examine properly. I know it's my fault, but I don't like the lie on the slip, which says I was given a choice of currency to pay in. That's downright untrue.

Room Tip: The rooms at the back have no view, but are presumably quieter.
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  • Stayed April 2012, travelled on business
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1 Thank catmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,801 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
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Saxmundham
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 April 2012

The hotel was well located with a secure car park but the room was on the small side and the shower room was cramped.

There were a selection of restaurants for evening dining in the vicinity and the environment along the riverfront in front of the hotel was excellent.

The beds were comfortable and the room quiet.

The WI Fi worked well and there was a good selection of news channels.

Overall the experience was good but not memorable probably we had been spoilt by previousnights in Mercures. As a business hotel the facilities were adequate.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sigtuna, Sweden
1 review
4 of 5 bubbles Reviewed 27 April 2012

for my purposes the location is excellent. I wish the restaurant would serve some sallads or healthy food. The rooms are suitable for one person. The only problem is that the ventilation can not be switched off and makes noice if you are sensitive. Otherwise I feel fine in the hotel and have stayed there eight times.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atilladog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
2 reviews
4 of 5 bubbles Reviewed 18 April 2012

Very Clean, good service/customer service, good location, small room, no fridge & safty box in the room.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arjangparsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Frankfurt Centrum

Property: Ibis Frankfurt Centrum
Address: Speicherstrasse 4, 60327 Frankfurt, Hesse, Germany (Formerly Frankfurt Friedensbruecke)
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Best Value Hotel in Frankfurt
#30 Family Hotel in Frankfurt
Price range (per night): ₹ 3,790 - ₹ 8,632
Hotel Class:2 star — Ibis Frankfurt Centrum 2*
Number of rooms: 233
Official Description (provided by the hotel):
Location is everything: The ibis Frankfurt Centrum is within walking distance of Frankfurt main train station and a few steps from the Main promenade. The financial district, old town with the Römer town hall and the museums along the river Main are all just a short walk away. After a busy day, relax in a brand new high-tech bed and enjoy a unique level of sleeping comfort. The ibis Frankfurt Centrum has 233 air-conditioned rooms, and was completely renovated in 2010. ... more   less 
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Also Known As:
Ibis Frankfurt Centrum Hotel Frankfurt
Accor Frankfurt Centrum

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