It is one of the hotels located near the shopping street Zeil. It has restaurants and shops nearby .
We stayed in this hotel for 2x. The first time checking in was not really pleasant. The girl in the reception was not well trained. I wrote the hotel earlier about checking in early and I was given a yes reply and even informed me that I won’t be charged for it. However, when we checked in we were charged. This was removed from the main bill upon check out when I called their attention.
If you want to take their breakfast better get a package, if you pay there breakfast is expensive at 28 euro per person. It was ok but not worth for the price.
What I did not like from housekeeping and cleaning staff is that they just open your door anytime even if you are inside. It gets you caught unguarded . They knock once and opens right away.And they refill the mini bar anytime and just open your door .
It was a pleasant stay overall . Rooms are clean.
I booked for a room for 2 but my mother was not able to come . They only put one towel in the room because they say only one registered .one pillow also and only make the bed at one side.
The other staff in the front desk are all so friendly thou.
- Room Service