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“Fantastic!” 4 of 5 bubbles
Review of Novum Hotel Continental Frankfurt

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Novum Hotel Continental Frankfurt
Ranked #153 of 274 Hotels in Frankfurt
Monterrey, Mexico
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fantastic!”
4 of 5 bubbles Reviewed 21 June 2012

We stayed in this Hotel for 2 nights
Located just across the train station (Hauptbahnhof)
Walking distance to Am main and river (15 min)
Decent size room, very modern and clean
Bathroom a bit small but extremely clean
Very friendly and helpful staff
They have a computer with internet you can use for 15 min
Very safe neighborhood (we walked from Hotel to Sachsenhausen and back at night with no problems)
We booked directly through the hotel website and it was cheaper than booking.com and other websites
For breakfast go to Seberer inside train station (delicious pretzels, sandwiches and more)

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ColuAvila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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397 reviews from our community

Traveller rating
    34
    166
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
96 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 8 June 2012

This time I purposely booked a double remembering the single to be as small as a cell and I was right to do so - the double was great. I was lucky enough to get a huge balcony overlooking the skyline on the 6th floor. Yes, I still heard the tram but I could still sleep. The room had all the things you would expect for a 3 star hotel - small fridge, wardrobe etc. No miniatures but shower gel in dispensers. The reception area is nice and they have free hot drinks. The location is amazing. I did not try breakfast but I remember it being reasonable and at 8 Euros this is not bad. I do not think it bad that the hotel charges 5 Euros for 12 hours wifi as it is a low priced hotel and you can use free wifi in the lobby if you like. I would return and I would book a double on a high floor.

Room Tip: Ask for 6th floor
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  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank in-situLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 1 June 2012

We stayed two nights in this hotel.

The hotel is located near the main train station, which is the main reason why we chose this hotel.

However, as our room faced the main road, it was very noisy. Even if we closed the windows, we could still hear the traffic and the people talking and shouting in the restaurants near the hotel.

Not recommended.

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Calla12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Frankfurt hotels

Gatineau, Canada
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 22 May 2012

i stayed there 3 nights.

hard to sleep in the morning due to they start cleaning room at 7:30 with vaccum you cant realy sleep well.

shower realy small.

you have to pay 5 euro for use internet (12 hours). wi-fi in room.

only positive point. its close to main train station.

  • Stayed May 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank plc55ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankfurtwolf, Public Relations Manager at Novum Hotel Continental Frankfurt, responded to this review, 25 May 2012
Dear guest,



we would like to thank you very much for having chosen our Hotel Continental Frankfurt for your recent stay. Of course we are not pleased to read that you did not fully enjoy your stay with us. We appreciate that you found the location of the hotel to be very convenient.

Regarding the noise disturbance in the morning, we would like to sincerely apologize for this unfortunate event. It is of course very important that you place your do not disturb doorhanger outside your room to avoid this from happening.



As for your comment about the internet being at a cost, we like to point your attention to the fact that our roomrates are extremely competitive so that we cannot include any such services in the roomrate. We feel that if we would do that, we would of course have to calculate a certain cost in the roomrate for all guests, since infrastructure for wireless internet comes at a considerable cost for a hotel.

But having a very moderate fee for usage is fair to those guests who do not use this service. Also, we do offer a free of charge internet pc in the hotel lobby.



We would love to see you back as our guest at our Hotel Continental Frankfurt, upon your next visit to Frankfurt



best regards

Igal Lemler

Managing Director

Hotel Continental Frankfurt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
3 of 5 bubbles Reviewed 21 May 2012

I stayed several times in the hotel over the past years..and I have to say things are changing, some for the better, some not...unfortunately.
That I have to send my request several times before I receive an answer was not always like this, normally I got an answer from Cora or Aleen (?) within 24 hours - and we are not talking about the weekends, although I have to say sometimes I did receive a prompt reply at weekends - that was great, especially for planning the next steps.

As always I have to say the young gentleman in the afternoon is really great, helpful, with a lot of recommendations..even when he is really busy...compared to the elderly guy from the morning, who seems really rude to me..and hard to understand sometimes...(that is the main reason - plus the late reply - why I only give an "average").

The location is great - close to the train station, not far from the center or the river. I always prefer the room to the street side - with balcony :), of course it is a little louder, but hey, it's the city center...They seem to renovate step by step, I could notice some changes in the room decoration and also in the breakfast room (they should think about a "cool counter" for cheese, butter, yoghurt and this stuff..now that it gets warmer).
Depending on the time you travel, you can get a really good price for this location :)
I will come back again..and hope to see the young gentleman again and the ladies...

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MorritaSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankfurtwolf, Public Relations Manager at Novum Hotel Continental Frankfurt, responded to this review, 9 June 2012
Dear MorritaSD,



thank you so much for having taken the time to be so detailed and precise with your comments about our Continental Hotel Frankfurt. We highly appreciate guests like you, who see the good things happen, but also tell us where we have to improve.

You can rest assured that we take this very seriously. The comments about the reservations handling and front desk will certainly help us.

We are very happy that you noticed already that we are working on improving the hotel step by step.

Also the note about the breakfast is very important to us and it is already taken on our list of further improvements.



Next time you visit us, you will hopefully continue to see the changes and we are happy that you are a returing guest to the Hotel Continental Frankfurt



Igal Lemler

Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novum Hotel Continental Frankfurt

Property: Novum Hotel Continental Frankfurt
Address: Baseler Str. 56, 60329 Frankfurt, Hesse, Germany (Formerly Hotel Continental Frankfurt)
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #153 of 274 Hotels in Frankfurt
Price range (per night): ₹ 2,995 - ₹ 11,843
Hotel Class:3 star — Novum Hotel Continental Frankfurt 3*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome home - in Novum Hotel Continental Frankfurt - close to the main station! The central location in the state capital allows both the business and the leisure travelers all the targets in Frankfurt can be reached quickly and easily. The Novum Hotel Continental Frankfurt is comfortable and contemporary in design, from there you can reach the fairgrounds and the airport optimal. Functional rooms in different categories, free WiFi and an extensive breakfast buffet await every visitor in a newly designed hotel. ... more   less 
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