We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Poor hotel near the railway station” 2 of 5 bubbles
Review of Carlton Hotel - Frankfurt

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Carlton Hotel - Frankfurt
Ranked #206 of 271 Hotels in Frankfurt
Saint Petersburg
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Poor hotel near the railway station”
2 of 5 bubbles Reviewed 18 September 2011

The location of the hotel is very ambiguous. It is located near the Frankfurt Hauptbanhof. It is in the center of the city. But there are only asian shops in the area. I saw only few germans in the street. I don't like to back in the hotel in the evening.
The hotel is small. The reception is tiny. The room was old. There was a smell from the toilet. The breakfast was very basic. I don't want to back there.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Vladimir_spb_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

113 reviews from our community

Traveller rating
    9
    41
    36
    10
    17
See reviews for
10
30
23
35
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Charleston, South Carolina
1 review
3 of 5 bubbles Reviewed 9 May 2011

The Hotel was very nice. But if they offer anything free like breakfeast it's not free. For two meals we had to pay $48.00 for 2 eggs, bacon, sauage and they wasn't completely cooked. We didn't know we were charged for the meal until we checked out. If your wanting something good to eat and not cost so high go across the street
they have markets and other places you can eat.
Would recommend to friends but warn them about the suppost to be free meal (but not).

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank salmon01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran, Iran
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 12 October 2010

I stayed in Carlton hotel for 2 nights. The hotel is conveniently located just 5 minutes walk from the central train station of Frankfurt in Karlstr. It is owned by an Iranian guy and the lady at the front desks speaks English, Polish, German and Persian fluently. The Bahnhof area is known as the red light district of Frankfurt and there are many sex shops, brothel houses and Eros Kino centers all around. Hopefully Karlstr. is one block away from this mess! The hotel faces a REWE supermarket which is open from 7 am until 10 pm.

There is no lobby on the entrance, just the reception desk and a narrow hall which leads you to the lift (a very small one) and the breakfast buffet. The price is very reasonable which includes breakfast and free W-Lan access with a noteworthy speed. The rooms are small while the bedsheets, curtains and carpets are faded. The toilet and shower are spotless and clean though old. The bed and pillow are just OK. The small minibar fridge in my room was out of order and not working while the small 14" TV is no big deal to me. They have smoking rooms available on guest's request but there is no ventilation in such rooms. The breakfast is very minimal with few choices, let's call it pour.

The ladies at the front desk though are very cooperative and guide guests properly.

To sum up, this is a budget hotel so don't expect much but in parallel you are just 5 min. away from the Bahnhof, have easy access to the famous Kaiserstr. and the city center. I recommend this hotel to a solo traveller or business travellers but not at all suitable for families or couples. All in all my stay was Ok and I didn't face any problems either.

  • Stayed September 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Peyman1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delft, The Netherlands
Level Contributor
229 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 25 March 2010

This hotel was quite borderline--it's faded, but clean; located near the station and slightly away from some of the grottiness of the area. Still, when my request to extend my stay was replied to with a condition of tripling the rate, I didn't exactly start to consider the joint a home away from home. Rooms are clean but quite spartan, breakfast spartan as well. The online rate of €45 was pretty good, and I've stayed in worse. Not date material though.

  • Stayed March 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank mklein818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reut
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 29 December 2009

The Carlton hotel was selected by my partner and myself for a stay whilst visiting an exhibition at the Frankfurt Messe. The location was excellent, just across the road from the railway station and a 15 minute leisurely walk to the exhibition centre with an option of a tram or metro ride there if the weather was bad. The price was also attractive, we paid 70 euro/night for a twin room with breakfast included and free wifi internet.
Up till now everything sounds OK.
The problem was that when we arrived there we were informed that the lift was not working as it was undergoing renovation and we had been put on the 4th floor!! This had been planned in advance by the hotel and would continue for another few months, but the hotel did not advise us when we booked.
If the booking had been done through an agency I would have been less annoyed, but in our case the booking had been done directly with the hotel.
Fortunately my partner and I have strong legs, but carrying suitcases up to the 4th floor on arrival was not a pleasant experience. It was good execise going up and down on foot every day, but that should definitely be optional and not due to misinformation (or more correctly speaking non-information!)
Having said that, everything else about the hotel was satisfactory. The room was comfortable and the breakfast was excellent. Wifi internet worked great in all areas of the hotel and there is also a regular PC in the lobby available for free use if you don't have a laptop.
The staff were very polite and helpful and all spoke excellent English.
I would have given a higher rating to the hotel if the lift episode had not occurred. However, I would definitely stay there again, but would make sure that I checked in advance that nothing unexpected would happen on arrival that I hadn't been told about.

  • Stayed November 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Eric_B_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
Innenstadt
Novum Hotel Continental Frankfurt
The Corner Hotel
#54 of 271 in Frankfurt
4.0 of 5 bubbles 367 reviews
Hotel Rossija
#209 of 271 in Frankfurt
3.0 of 5 bubbles 88 reviews
Show Prices
Show Prices
Show Prices
Hotel Excelsior
#48 of 271 in Frankfurt
4.0 of 5 bubbles 1,429 reviews
Innenstadt
Hotel Concorde
Hotel Concorde
#9 of 271 in Frankfurt
4.5 of 5 bubbles 738 reviews
Show Prices
Show Prices
Show Prices

Been to Carlton Hotel - Frankfurt? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Carlton Hotel - Frankfurt

Property: Carlton Hotel - Frankfurt
Address: Karlstrasse 11, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
Ranked #206 of 271 Hotels in Frankfurt
Price range (per night): ₹ 3,389 - ₹ 24,923
Hotel Class:3 star — Carlton Hotel - Frankfurt 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotel.de, HRS and Agoda so you can book your Carlton Hotel - Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Hotel Frankfurt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing