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“Main advantage is location”

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Sheraton Frankfurt Airport Hotel & Conference Center
Ranked #35 of 270 Hotels in Frankfurt
Reviewed 9 April 2012

We arrived from the sleeper train at 7:00 am and departed the next afternoon at 12 midday. We were able to push our suitcases from the train station to the hotel foyer. When we checked out, we pushed our suitcases to the airport. This is a great convenience and avoids the need to ride on taxis. You never have to step outside or walk on a street.
Because I reserved the room from 7:00 am we were charged two full nights accomodation at 268 EUR for the day and that one night. 7 am until late checkout the next day equals two nights. The day rooms are only available from 8 am and my booking of 7 am meant I missed out on the day rate. Please be careful about the terms of your reservation.
Unfortunately the rooms are average for a Sheraton Hotel. The old rooms I have heard are just that. The rooms are quiet and you can sleep during the day or night. We were given a free upgrade to the more recently renovated rooms and even so, our room was below average for a Sheraton. The bathroom was modern with high quality plumbing. It was clean and everything worked. Internet was 19 EUR per day. There is no fine dining restaurant in the hotel or airport complex but a plethora of middle range restaurants. There are several mini markets, a Starbucks, other cafes and the usual airport shopping mall.
The hotel has an excellent fitness centre which is open twenty four hours a day. The hotel is averagely priced for a Sheraton but with below average room interiors. The location is superb for persons connecting to or from international flights. We have stayed there three times and we would definitely stay there again.

Room Tip: Some of the rooms are more recently renovated.
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  • Stayed: February 2012, travelled as a couple
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1  Thank not_johntan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 12 April 2012

Dear not_johntan,

You are right: You cannot beat the convenience of our hotel regarding nearness to the airport terminals. Our guests can have a relaxing lie-in before their flight while other people have to organize a shuttle and waste precious time on the road.

Arrivals before 08:00 am cannot be guaranteed – to the fact that we are directly connected with the airport there is always the possibility of a flight delay or layover and we might get fully booked within minutes. In order to guarantee the early check-in we recommend to book the night prior.

During your next visit please try our restaurant “Flavors”. This contemporary international restaurant has a large show kitchen and is open for breakfast, lunch and dinner. I am sure you will find something to your taste.

Thanks for letting us know that you enjoyed your stay and would stay with us again. We certainly look forward to seeing you soon again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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2,496 - 2,500 of 4,113 reviews

Reviewed 4 April 2012

My son and I were stranded at Frankfurt Airport during a strike in March 2012. With 18,000 people looking for a place to stay, we were fortunate to get a room at this hotel. It was so convenient with a covered bridge from the airport right to the hotel.

The staff was extremely courteous, friendly and accomodating. The restaurants, although quite pricey, were excellent.

We were so happy to have such a wonderful place to stay during a sudden emergency.

Room Tip: Ask for a room with a view of the airport itself. Otherwise you might get a gravel roof scene.
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  • Stayed: March 2012, travelled with family
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2  Thank Stewart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 9 April 2012

Dear Stewart S,

Thank you very much for your positive review.

We are happy to have been able to offer you a few hours of rest during the strike. It must have been annoying for you and your son to get stranded in Frankfurt and I am glad that we could make your stay a positive surprise.

We really hope you will stay with us soon again and look forward to seeing you at the Sheraton Frankfurt Airport Hotel & Conference Center!

Best regards & greetings to your son,

Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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Reviewed 27 March 2012

I took a day room at the airport at Frankfurt. I had to vacate the room by 6 and would have preferred an extra hour. Most connecting flights leave at night. Clean, beautiful comfortable room and exactly what was necessary on a 12 hour layover

  • Stayed: March 2012, travelled solo
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Thank madubo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 2 April 2012

Dear madubo,

Thank you very much for staying at our hotel. We are glad that you enjoyed one of our day rooms. Our location is really not to be beaten especially when travelers do not have much time between two flights. Our day rooms are guaranteed from 08:00 am until 06:00 pm – departures after 06:00 pm are possible for an additional fee.

I hope you will soon return for another stopover.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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Reviewed 22 March 2012

The rooms are very average at best, very expensive for what you get, but super convenient location for a early flight. Would not stay here but for taking a plane next morning.

  • Stayed: March 2012, travelled on business
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Thank Jose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 2 April 2012

Dear Jose S,

Thank you very much for your feedback. The convenience of our location cannot be beat. It surely makes traveling a lot easier. When you plan your next trip to Frankfurt, try our new renovated Superior, Club or Tower rooms. I am positive that you will like them.

We would be happy to see you soon again!

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2012

Very elegant comfortable hotel situated right at the Frankfurt Airport. Our phone did not work for our wakeup call and someone actually came to the door to make sure we were awake for our 8 am flight.

  • Stayed: March 2012, travelled with family
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Thank TravelGirl181747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded 2 April 2012

Dear TravelGirl181747,

Thank you very much for staying at our hotel and giving us a good score. I apologize that your phone did not work – but at the same time I am glad to read that our associates took care and that you did not miss your connecting flight. By the way, our engineering department already replaced the broken phone.

I hope you will book our hotel again for your next visit to Frankfurt. We would love to see you soon again.

With best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Frankfurt
#23 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Price Range: ₹ 6,974 - ₹ 22,915 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Official Description (provided by the hotel):
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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