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All reviews big park beautiful park nice hotel business trip slow internet pleasure of staying rooms are big wellness area by european standards the main shopping street hotel is located wifi is free an upgrade air conditioning business hotel breakfast buffet frankfurt
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Reviewed 27 August 2018

Unfortunately, I only stayed for one night. Would have loved to stay longer to better indulge in the beautiful ambience. Had booked a single bedroom, which was very modern, spacious and beautifully designed. Bathroom was also very spacious with a rain dance shower. The hotel contains a huge and safe underground car park, which is free for hotel guests. Breakfast is buffet and very versatile. The hotel is located right at the "Kurpark". Personnel is very attentive and professional. I shall be back!

  • Stayed: August 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank EZ-b-right
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja K, Quality Assistant at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 28 August 2018

Dear Guest,

thank you for sharing your personal impressions.
We are very pleased about your great praise and especially that you enjoyed your stay with us.

We are looking forward to welcome you again soon.
Best regards

Steigenberger Bad Homburg

Albert Mayr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

A most enjoyable experience. With very helpful and friendly staff; an excellent bar and dining area enhanced with an comfortable outside seating and prompt service. My competitively priced room was immaculate on arrival and maintained so during my stay.

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stephenandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja K, Quality Assistant at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 14 August 2018

Dear Guest,

thank you for your great praise. We are very pleased about ist and especially that you enjoyed your stay with us.

We are looking forward to welcome you again soon.

Best regards

Steigenberger Bad Homburg

Albert Mayr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018

For various reasons I had the pleasure of staying in 3 different rooms during my 10 day stay. These were always out of courtesy by the Hotel.
Room 1 - liked this one the best, it was under the roof of the main building, had a big window and had a nice sofa to relax on.
Room 2 - this was under the annex roof. Felt too dark as only small windows and no sofa to relax - only an arm chair. Had the best view though as to the park. (other 2 were to the inner courtyard). This room smelt stuffy / old and could not get the smell away even after 2 days, but somehow the entire annex smelt this way.
Room 3 - this was a Suite and I usually prefer standard room but I was thankful anyhow.
Service of the Hotel is great, but room cleaning service and mini bar service is inconsistent to non-existent on some days. Too many things to mention. The bar service is also not up to par, if you are sitting on the patio sometimes nobody drops by for 30 minutes and/or the staff have the look down syndrome (some other table may want something from me). The elevator was not renovated in the EUR 11 MIO renovation and that is a bit disappointing as the energy and floor level management are not good. It always gives you that early 80s feel between a top notch modern lobby and nice modern rooms. It simply does not fit in.

Room Tip: Park View Room.
  • Stayed: August 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank TCDHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja K, Quality Assistant at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 14 August 2018

Dear Guest,

thank you for sharing your personal impressions with us.

We regret that we could not meet all of your expectations and we have forward your remarks to the concerning departments.

We hope to welcome you soon as a guest in our hotel again, to convince you of our hospitality.

Yours sincerely

Steigenberger Bad Homburg

Albert Mayr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018

Very clean and comfortable and a wonderful shower. Breakfast delicious but hugely overpriced at €26. We were staying for a wedding and the service was very good as we were allowed to check in early and were provided with an iron when requested. For the price, it was a shame we had two single beds pushed together instead of a double...that being said, we had a very comfortable nights sleep.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank EstherRuth123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

My friend/client in Bad Homburg recommended the hotel and he made a great choice. Under $200USD for the night. Totally renovated. Room was spacious, clean and modern. Bed was extremely comfortable. Staff was polite and efficient. A very brief stay but definitely the only hotel I’ll stay at when i return.

Stayed: July 2018, travelled with friends
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_BADHOM, Leiter Front Office at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 24 July 2018

Dear Mr. Andrew S,

Thank you for sharing your personal impressions.
We are very pleased about your praise and especially that you enjoyed your stay with us.

We are looking forward to welcome you again soon.

Best regards

Steigenberger Bad Homburg

Albert Mayr
Host and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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